Crew Member Outlet Operations

DKSH Singapore Pte. Ltd.; Iskandar Puteri; On-site; MYR 20,000 - 31,000; Full time

Job summary

DKSH Management Ltd. is seeking a Crew Member for Outlet Operations in Malaysia. The role supports daily outlet operations, helps maintain product quality and store presentation, and contributes to a positive customer experience.

The position requires the ability to communicate in Bahasa Malaysia and English, willingness to work six days per week, including weekends and public holidays, and readiness to be based at assigned outlets with a professional demeanor.

Qualifications

• No advanced education required; training provided.
• Ability to communicate in Bahasa Malaysia and English.
• Willingness to work six-day working week including weekends and public holidays.

Responsibilities

• Prepare and bake products to standard while ensuring availability and freshness.
• Maintain a fully stocked, clean product display area for consistent customer experience.
• Uphold housekeeping and hygiene standards to keep the outlet tidy and welcoming.
• Assist in wrapping gift items and arranging product displays for visuals.
• Support customer service to ensure positive, service-oriented interactions.
• Perform administrative and coordination duties as required.

Skills

Bilingual BM/English

Shift flexibility

Customer service oriented

Professional demeanor

Education

School leaving certificate

Job description

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Title: Crew Member Outlet Operations

Location: Johor Bahru, 01, MY, 81100

Global Business Unit: CONSUMER GOODS

Job Function: Sales

Requisition Number: 244691

Description:

About The Role

The Crew Member, Outlet Operations is an essential part of DKSH's retail outlet team, delivering a welcoming customer experience and maintaining high standards of product quality, presentation, and store cleanliness. This role contributes directly to the Sales function by supporting daily outlet operations and creating a positive environment for both customers and colleagues.

What You Will Deliver

• Prepare and bake products to standard, ensuring product availability and freshness are maintained at all times
• Maintain a fully stocked and clean product display area to support a consistently excellent customer experience
• Uphold housekeeping and hygiene standards across the outlet to ensure a tidy, organized, and welcoming environment
• Assist in the wrapping of gift items and product display arrangements to enhance visual merchandising standards
• Support customer service activities to ensure every customer interaction is positive and service-oriented
• Administrative duties and coordination tasks as required

What You Bring

• School leavers are encouraged to apply as comprehensive training will be provided
• Good working attitude with a pleasant and professional disposition
• Ability to communicate effectively in Bahasa Malaysia and English
• Willingness to work shifts, weekends, and public holidays on a six-day working week schedule
• Willingness to be based and work at assigned outlet locations

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.