Crew Member Outlet Operations

DKSH; Putrajaya; On-site; MYR 17,000 - 25,000; Full time

Job summary

DKSH Malaysia is seeking a Crew Member, Outlet Operations to welcome customers and maintain high standards of product quality, presentation, and store cleanliness while supporting daily outlet operations. You will assist in customer service, product display, packaging, and housekeeping to create a positive environment for customers and colleagues.

Your role involves helping in daily tasks, serving on a six-day schedule, and being based at assigned outlet locations.

Qualifications

• School leavers are encouraged to apply as comprehensive training will be provided.
• Good working attitude with a pleasant and professional disposition.
• Ability to communicate effectively in Bahasa Malaysia and English.
• Willingness to work shifts, weekends, and public holidays on a six-day working week schedule.
• Willingness to be based and work at assigned outlet locations.

Responsibilities

• Support superior in managing day-to-day operating of retail outlet to ensure efficient usage of resources
• Bake cookies and muffins.
• Ensure cookies bin is always full and clean.
• Ensure consistency in housekeeping of the outlet
• Ensure merchandise area clean and tidy.
• Assist in wrapping of gift items.
• Assist in product display.
• Assist in customer service.
• Any other ad hoc duties as and when required by immediate manager

Skills

Communication skills

Professional demeanor

Willingness to work shifts

Job description

About The Role

The Crew Member, Outlet Operations is an essential part of DKSH's retail outlet team, delivering a welcoming customer experience and maintaining high standards of product quality, presentation, and store cleanliness. This role contributes directly to the Sales function by supporting daily outlet operations and creating a positive environment for both customers and colleagues.

What You Will Deliver

• Support superior in managing day-to-day operating of retail outlet to ensure efficient usage of resources
• Bake cookies and muffins.
• Ensure cookies bin is always full and clean.
• Ensure consistency in housekeeping of the outlet
• Ensure merchandise area clean and tidy.
• Assist in wrapping of gift items.
• Assist in product display.
• Assist in customer service.
• Any other ad hoc duties as and when required by immediate manager

What You Bring

• School leavers are encouraged to apply as comprehensive training will be provided
• Good working attitude with a pleasant and professional disposition
• Ability to communicate effectively in Bahasa Malaysia and English
• Willingness to work shifts, weekends, and public holidays on a six-day working week schedule
• Willingness to be based and work at assigned outlet locations

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.