Crew Member Outlet Operations

DKSH Group; Klang City; On-site; MYR 268,000 - 335,000; Full time

Job summary

DKSH is seeking a Crew Member for Outlet Operations in Klang, Malaysia. The role focuses on delivering a welcoming customer experience, maintaining product quality and store cleanliness, and supporting daily outlet operations to boost sales.

Candidate requirements include willingness to work a six-day week, base at the assigned outlet location, and good communication in Bahasa Malaysia and English. Training will be provided to school leavers, with a professional, positive demeanor expected.

Qualifications

• School leavers are welcome; comprehensive training will be provided.
• Good attitude with a pleasant and professional disposition.
• Ability to communicate effectively in Bahasa Malaysia and English.
• Willingness to work shifts, weekends, and public holidays on a six-day week.
• Willingness to be based and work at assigned outlet locations.

Responsibilities

• Prepare and bake products to standard, ensuring availability and freshness.
• Maintain a fully stocked, clean product display area for a great customer experience.
• Uphold housekeeping and hygiene standards across the outlet.
• Assist in wrapping gifts and arranging product displays for visual merchandising.
• Support customer service activities to ensure positive customer interactions.
• Perform administrative duties and coordination tasks as required.

Skills

Bahasa Malaysia

English

Customer service

Shift work

Job description

Title: Crew Member Outlet Operations

Location: Klang, MY, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 247392

Description:

About The Role

The Crew Member, Outlet Operations is an essential part of DKSH's retail outlet team, delivering a welcoming customer experience and maintaining high standards of product quality, presentation, and store cleanliness. This role contributes directly to the Sales function by supporting daily outlet operations and creating a positive environment for both customers and colleagues.

What You Will Deliver

• Prepare and bake products to standard, ensuring product availability and freshness are maintained at all times
• Maintain a fully stocked and clean product display area to support a consistently excellent customer experience
• Uphold housekeeping and hygiene standards across the outlet to ensure a tidy, organized, and welcoming environment
• Assist in the wrapping of gift items and product display arrangements to enhance visual merchandising standards
• Support customer service activities to ensure every customer interaction is positive and service-oriented
• Administrative duties and coordination tasks as required

What You Bring

• School leavers are encouraged to apply as comprehensive training will be provided
• Good working attitude with a pleasant and professional disposition
• Ability to communicate effectively in Bahasa Malaysia and English
• Willingness to work shifts, weekends, and public holidays on a six-day working week schedule
• Willingness to be based and work at assigned outlet locations

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.