Credit Risk Analytics & Reporting Specialist

CelcomDigi Bhd; Petaling Jaya; On-site; MYR 60,000 - 120,000; Full time

Job summary

CelcomDigi Bhd is seeking a highly motivated Reporting & Data Analyst to support the Credit Assessment, Collections & Recovery, and Refund functions. You will develop reports and dashboards, monitor portfolio performance and ageing trends across Consumer and Enterprise, and assist with PFDD reporting to support financial monitoring and strategic decisions.

The role requires strong analytical capabilities, solid financial knowledge, and the ability to translate data into actionable insights that

Qualifications

• Bachelor's degree in finance, accounting, or related field.
• 3–5 years of experience in reporting, analytics, MIS or data analytics.
• Experience in telecommunications preferred; credit ops or finance reporting also considered.
• Proficient in Excel and BI tools; strong SQL and data extraction skills.

Responsibilities

• Prepare, maintain, and enhance regular and ad hoc reports and dashboards for Credit Assessment, Collections & Recovery, and Refund functions.
• Monitor ageing reports and portfolio trends across Consumer and Enterprise segments.
• Assist PFDD reporting and other financial/operational reporting requirements.
• Analyse portfolio performance, collection effectiveness, recovery rates, and key metrics.
• Collect, cleanse, validate, and reconcile data from multiple systems.
• Collaborate with Finance, IT, Risk, and stakeholders to improve reporting.
• Develop automated reporting solutions to improve efficiency.
• Support data governance and ensure data quality and controls.
• Document reporting methodologies and SOPs to ensure consistency.
• Perform other reporting, analytical and ad hoc tasks as required.

Skills

Data interpretation

Analytical thinking

Communication skills

Attention to detail

Stakeholder management

Education

Bachelor's degree in Finance, Accounting, Business Analytics or related field

Tools

Power BI

Tableau

SQL

Excel

Job description

CelcomDigi Bhd is seeking a highly motivated Reporting & Data Analyst to support the Credit Assessment, Collections & Recovery, and Refund functions. You will develop reports and dashboards, monitor portfolio performance and ageing trends across Consumer and Enterprise, and assist with PFDD reporting to support financial monitoring and strategic decisions.

The role requires strong analytical capabilities, solid financial knowledge, and the ability to translate data into actionable insights that