Credit Risk Analyst

Oriental Coffee International; Puchong; On-site; MYR 70,000 - 90,000; Full time

Benefits offered by this job

Meal allowance

Meal provided

Opportunities for promotion

Job summary

Oriental Coffee International in Puchong is seeking an experienced Credit Control Specialist to oversee AR and collections across outlets. You will ensure accurate invoicing, monitor credit limits, and drive timely cash collections.

The ideal candidate holds a degree or diploma in Accounting/Finance/Business Administration, with 4–6 years in credit control or AR roles, preferably in retail or FMCG. Strong Excel skills and familiarity with AutoCount or SAP are essential.

Qualifications

• Degree or Diploma in Accounting, Finance, Business Administration, or related field.
• Minimum 4–6 years of working experience in credit control, AR management, or collection, preferably within retail, FMCG, or F&B industries.
• Strong knowledge of credit assessment, cash flow management, and collection best practices.
• Proficient in Microsoft Excel and familiar with accounting/ERP systems (AutoCount, SAP, or equivalent).
• Excellent communication, interpersonal, and negotiation skills.
• Strong sense of responsibility, confidentiality, and attention to detail.
• Able to work independently under pressure and meet collection targets.

Responsibilities

• Oversee the full spectrum of the Accounts Receivable (AR) and credit control functions for all outlets and subsidiaries.
• Ensure timely invoicing, accurate billing, and prompt collection of outstanding payments.
• Monitor customer credit limits, payment terms, and overdue accounts on a regular basis.
• Evaluate and approve new customer credit applications, reviewing creditworthiness and financial background.
• Implement effective collection strategies to reduce overdue debts and improve DSO.
• Liaise with customers professionally to resolve payment issues and disputes.
• Prepare aging reports and monitor collection trends, escalating issues when necessary.
• Recommend actions for delinquent accounts and support legal or external collection processes if required.
• Prepare accurate and timely monthly AR reports, cash collection forecasts, and overdue analysis for management review.
• Analyze collection performance and identify potential credit risks.
• Work closely with the Finance Manager to provide insights that improve credit policies and cash flow forecasting.
• Review existing AR and credit control processes to enhance efficiency and accuracy.
• Ensure compliance with company policies and accounting standards.
• Participate in system improvement projects (AutoCount / SAP or other ERP upgrades).
• Support automation and digitalization of AR reporting templates in Excel or Power BI.
• Work closely with the Sales, Operations, and Finance teams to ensure billing accuracy and resolve customer account issues.
• Support management in credit assessments for new projects, tenders, or business expansion.
• Provide guidance and training to junior AR or credit team members to ensure consistent policy enforcement and reporting accuracy.

Skills

Credit control

AR management

Collections

Excel

ERP systems

Education

Accounting degree

Finance degree

Business Administration degree

Tools

AutoCount

SAP

Job description

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Oriental Coffee International – Puchong New Village

Degree or Diploma in Accounting, Finance, Business Administration, or related field.

Minimum 4–6 years of working experience in credit control, AR management, or collection, preferably within retail, FMCG, or F&B industries.

Strong knowledge of credit assessment, cash flow management, and collection best practices.

Proficient in Microsoft Exceland familiar withaccounting/ERP systems (AutoCount, SAP, or equivalent).

Excellent communication, interpersonal, and negotiation skills.

Strong sense of responsibility, confidentiality, and attention to detail.

Able to work independently under pressure and meet collection targets.

Applicants must be willing to work at Taman Perindustrian Putra, Puchong (Nearby Taman Mas).

Requirement

• Degree or Diploma in Accounting, Finance, Business Administration, or related field.
• Minimum 4–6 years of working experience in credit control, AR management, or collection, preferably within retail, FMCG, or F&B industries.
• Strong knowledge of credit assessment, cash flow management, and collection best practices.
• Proficient in Microsoft Exceland familiar withaccounting/ERP systems (AutoCount, SAP, or equivalent).
• Excellent communication, interpersonal, and negotiation skills.
• Strong sense of responsibility, confidentiality, and attention to detail.
• Able to work independently under pressure and meet collection targets.
• Applicants must be willing to work at Taman Perindustrian Putra, Puchong (Nearby Taman Mas).

1. Credit Control Management

• Oversee the full spectrum of the Accounts Receivable (AR) and credit control functions for all outlets and subsidiaries.
• Ensure timely invoicing, accurate billing, and prompt collection of outstanding payments.
• Monitor customer credit limits, payment terms, and overdue accounts on a regular basis.
• Evaluate and approve new customer credit applications, reviewing creditworthiness and financial background.

2. Collection & Risk Management

• Implement effective collection strategies to reduce overdue debts and improve DSO (Days Sales Outstanding).
• Liaise with customers professionally to resolve payment issues and disputes.
• Prepare aging reports and monitor collection trends, escalating issues when necessary.
• Recommend actions for delinquent accounts and support legal or external collection processes if required.

3. Reporting & Analysis

• Prepare accurate and timely monthly AR reports, cash collection forecasts, and overdue analysis for management review.
• Analyze collection performance and identify potential credit risks.
• Work closely with the Finance Manager to provide insights that improve credit policies and cash flow forecasting.

4. Process Improvement & System Enhancement

• Review existing AR and credit control processes to enhance efficiency and accuracy.
• Ensure compliance with company policies and accounting standards.
• Participate in system improvement projects (e.g., AutoCount / SAP or other ERP upgrades).
• Support automation and digitalization of AR reporting templates in Excel or Power BI.

5. Cross-Functional Collaboration

• Work closely with the Sales, Operations, and Finance teams to ensure billing accuracy and resolve customer account issues.
• Support management in credit assessments for new projects, tenders, or business expansion.
• Provide guidance and training to junior AR or credit team members to ensure consistent policy enforcement and reporting accuracy.

Benefits

• Meal allowance
• Meal provided
• Opportunities for promotion