Credit Controller – Consumer Collections & AR

Sunway Medical Centre; Subang Jaya; On-site; MYR 39,000 - 61,000; Full time

Job summary

Sunway Medical Centre Bandar Sunway is hiring an Accounts Receivable professional to manage self-pay accounts and optimize cash collection. You will monitor ageing, issue reminders, and generate monthly SOAs while ensuring accurate reconciliation.

Fresh graduates are welcome with 2 years' experience preferred; Saturday half-day work during probation is required. The role emphasizes customer service, analytical skills, and teamwork within the finance team.

Qualifications

• Diploma or Degree in Accountancy/Finance/Business Administration, LCCI qualification or related discipline.
• Minimum 2 years of relevant working experience. Fresh graduates are welcomed to apply!
• Skills: Negotiation, analytical, interpersonal, problem solving, listening & communication.
• A team player and able to work independently.
• Candidate must be able to work on Saturdays (half day) during probation.

Responsibilities

• Handle and administer accounts receivable for Self-pay accounts to avoid possible of bad debts and ensure collection is up-to-date.
• Monitor ageing, issue reminder letters and liaise with clients to ensure payment is received within credit term.
• Generate the Statement of Account (SOA) and email to clients early of every month and assist in account reconciliation.
• Produce up-to-date report on collection effort rendered and present to management with analysis and suggestion on next course of action.
• Determine and evaluate potential uncollectible, slow payer or difficult cases by providing updates to relevant parties.
• Feedback to enquiries raised by clients, investigate and revert to insurance/TPA/MCO companies on their queries, prepare breakdown charges and procedure codes related to hospital and consultants.
• Attend to enquiries, provide good customer service and ensure effective collection process in a professional manner.
• Understand clients' situation & provide financial advise accordingly whenever required.
• Assist in ad-hoc task/project assigned.

Skills

Negotiation

Analytical

Interpersonal

Problem solving

Listening

Communication

Team player

Independent

Education

Diploma or Degree in Accountancy/Finance/Business Administration

LCCI qualification

Job description

Sunway Medical Centre Bandar Sunway is hiring an Accounts Receivable professional to manage self-pay accounts and optimize cash collection. You will monitor ageing, issue reminders, and generate monthly SOAs while ensuring accurate reconciliation.

Fresh graduates are welcome with 2 years' experience preferred; Saturday half-day work during probation is required. The role emphasizes customer service, analytical skills, and teamwork within the finance team.