Credit Control Executive

KSL Holdings Berhad; Klang City; On-site; MYR 33,000 - 56,000; Full time

Job summary

KSL Holdings Berhad is seeking a capable Credit Control professional to manage monthly billing, invoicing, payments, and debtor follow-ups in a retail environment. You will monitor aging, resolve payment issues, and support reporting to Management.

You will engage with tenants and internal departments to improve collection efficiency, maintain orderly filing, and ensure timely communication via letters, emails, or calls. Diploma or degree in Accounting or Banking is required.

Qualifications

• Diploma/Degree in Accounting or Banking or equivalent qualification.
• At least 3 years in Credit Control for retail industry.
• Clear and concise phone communication.
• Excellent interpersonal, written and follow-through skills.
• Proficient in MS Office tools for proposals, analysis and reporting.

Responsibilities

• Process monthly billing documents such as invoices, credit/debit notes and receipts.
• Update master listing for monthly reporting purposes.
• Process payments received into accounting system per SOP.
• Ensure invoices and reminders are mailed to tenants on time.
• Handle debtor enquiries and resolve issues; monitor aging.
• Meet tenants regarding unpaid balances and alert Management.
• Communicate with relevant departments to improve collection efficiency.
• Maintain department filing system and document accuracy.
• Support overall Credit Control operations.
• Execute other duties as required by superiors or the Company.

Skills

Phone communication

Interpersonal skills

Written communication

Follow-through

Education

Diploma / Degree in Accounting / Banking

Tools

MS Excel

MS Outlook

MS PowerPoint

MS Office Suite

Job description

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Ensure tenants made payment before due date and notify tenants through letters, emails or telephone call with regards to out-standing

Process monthly billing documents such as invoices, credit / debit notes, official receipts, statemen tor account and etc.

Update master listing for monthly reporting purposes

Process all payments received into accounting system according to Standard Operating Procedures

Ensure invoices and reminder letters are mailed to tenant on timely basis

Handle debtor enquiries and take appropriate action to resolve the issue

Meeting up with tenants with regards to unpaid balances and alert the Management on aging status

Communicate effectively with relevant department to ensure collection efficiency

Manage the department filing system and ensure all documents are filed accordingly

Support overall Credit Control operations

Execute any other job responsibilities as and when required by the superior or any other persons designated by the Company

Requirements

• Diploma / Degree in Accounting / Banking or any equivalent qualification
• At least 3 years of working experience in Credit Control for retail industry
• Able to converse clearly and concisely over the phone
• Excellent interpersonal, written and follow through skills
• Proficient in using MS Office, MS Excel, MS Outlook & MS PowerPoint as tools in preparing proposal, analysis and reporting