COUNTER EQUIPMENT TECHNICIAN

myNews; Petaling Jaya; On-site; MYR 33,480 - 50,220; Full time

Job summary

A food service company in Selangor, Malaysia, is seeking a Coffee Technician responsible for maintaining and repairing coffee machines across store locations. The ideal candidate must have at least 3 years of maintenance experience with food service appliances, a valid electrician's license, and a strong ability to troubleshoot technical issues. This role also encompasses training staff and responding to equipment emergencies, ensuring optimal machine performance for a better customer experience.

Qualifications

• Minimum 3 years of experience in equipment maintenance, preferably coffee machines.
• Minimum 5 years of experience in electrical maintenance, ideally in a commercial or retail setting.
• Valid driver’s license and reliable transportation for fieldwork.

Responsibilities

• Perform regular inspections and servicing of coffee machines.
• Diagnose and repair mechanical or electrical issues in coffee machines.
• Provide training to store staff on proper use and maintenance of coffee machines.
• Maintain logs of service visits and repairs.
• Respond to emergency coffee machine issues.

Skills

Troubleshooting and problem-solving skills

Ability to work independently

Ability to work as part of a team

Education

SPM, diploma or equivalent

Valid electrician's license

Tools

Commercial coffee machines (e.g., Franke, WMF)

Job description

Job Summary

The Coffee Technician is responsible for the preventive maintenance and repair of coffee machines and related equipment across all store locations. This role ensures all coffee units are functioning optimally to support store operations and enhance customer experience.

Key Responsibilities

• Perform regular inspections and servicing of coffee machines to prevent breakdowns.
• Diagnose and repair mechanical or electrical issues in coffee machines.
• Provide training to store staff on the proper use and basic maintenance of coffee machines.
• Maintain logs of service visits, repairs, and parts usage; report major issues to supervisors.
• Follow all safety protocols and ensure machines comply with health and safety regulations.
• Respond to emergency coffee machine issues and resolve them in a timely manner.

Qualifications & Experience

• SPM, diploma or equivalent.
• Valid electrician's license (or equivalent certification).
• Minimum 3 years of experience in equipment maintenance, preferably coffee machines or food service appliances.
• Minimum 5 years of experience in electrical maintenance, ideally in a commercial or retail setting.
• Familiarity with popular commercial coffee machines (e.g., Franke, WMF).
• Strong troubleshooting and problem‑solving skills.
• Ability to work independently or as part of a team.
• Ability to lift up to 30 kgs and work in a physically active environment.
• Valid driver’s license and reliable transportation (for fieldwork); B2 or D licence preferred.

Work Environment

• CU Mart, Mynews Mart, Maru Coffee store outlets.

Physical Requirements

• Ability to work in tight or challenging spaces and environments.