Content Safety QA Specialist (Japanese)

TikTok; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

TikTok is seeking a Content Quality and Evaluation Specialist - Japanese to support the Safety Model Operations team. You will contribute to building and improving automated safety models, ensure accurate labeling, and uphold high quality standards across regions.

The role requires strong English communication, deep attention to detail, and Japanese proficiency for daily collaboration with the Japan market. This position sits within the SMO Delivery Team and involves cross-border coordination.

Qualifications

• Minimum qualifications include Trust & Safety, QA, AI data evaluation, or policy operations.
• Exceptional logical reasoning and synthesis skills.
• Proven ability to navigate complex, ambiguous business scenarios and deliver structured solutions.
• Professional working proficiency in English; strong cross-cultural communication.
• Japanese proficiency is required for daily liaison with the Japan team.

Responsibilities

• Conduct detailed reviews and RCA's to ensure labeling accuracy and consistency.
• Monitor quality performance and compliance against project KPIs.
• Identify trends, risks, and potential gaps in processes or guidelines.
• Provide structured feedback and improvement recommendations to the Central Project Team.
• Support continual optimization of workflows, tools, and evaluation methodologies.
• Improve model performance of AI models.

Skills

Trust & Safety experience

QA experience

AI data evaluation

Policy operations

English proficiency

Japanese proficiency

Job description

TikTok is seeking a Content Quality and Evaluation Specialist - Japanese to support the Safety Model Operations team. You will contribute to building and improving automated safety models, ensure accurate labeling, and uphold high quality standards across regions.

The role requires strong English communication, deep attention to detail, and Japanese proficiency for daily collaboration with the Japan market. This position sits within the SMO Delivery Team and involves cross-border coordination.