Solutions Engineer

Cisco; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

Cisco in Kuala Lumpur is seeking a Splunk Solutions Engineer to partner with our sales team, customers, and partners, helping redefine how information informs decision-making. This role focuses on technical leadership, compelling demonstrations, and strategic advisory throughout the sales cycle.

You will lead demonstrations, respond to RFIs/RFPs, guide PoCs, and serve as a trusted advisor, traveling to client sites as needed to ensure customer success and outcomes.

Qualifications

• Presales/technical sales experience in a software vendor environment.
• Proven results in technical software vendor sales.
• Skilled in discovery to understand customer goals and challenges, and demonstrating how Splunk solutions address them.
• Proficient in responding to RFIs/RFPs, including positioning Splunk against competition.
• Team-oriented and capable of leading the technology evaluation stage of the sales cycle.
• Hands-on demonstrations and technical leadership across offerings.
• Ability to work independently to identify and mitigate technical issues for assigned accounts.
• Willingness to travel and engage with partners, prospects, and customers in person as needed.

Responsibilities

• Demonstrate and promote Splunk products on-site, remotely via webinars, and at field events.
• Act as an expert on Splunk technology and provide feedback to cross-functional teams.
• Synthesize research findings to articulate value and map to customer use cases.
• Develop and deliver impactful presentations linking customer journeys to Splunk's roadmap.
• Build relationships across the sales process as a trusted technical advisor.
• Lead or collaborate as a key technical advisor for customers and teams.
• Handle technical questions and complex challenges regarding Splunk's features and applications.
• Lead PoC/Proof of Value events from setup to final presentation and outcomes.
• Collaborate with marketing to create content and showcase Splunk at events.

Skills

Technical sales

Discovery

RFIs/RFPs responses

Presentation skills

Technical leadership

Travel readiness

Education

CISSP/CEH/GIAC/CCSP, AWS/Azure/GCP certifications

Tools

Splunk

Job description

Role Summary

Are you ready to begin new challenges and grow your career in Cisco? Join our team as a Splunk Solutions Engineer, where you'll help redefine how businesses use information in decision-making. This is your chance to serve as the key advisor for Splunk's innovative offerings alongside our sales team, customers, and partners!

What You'll Get To Do

• Proficient in demonstrating and promoting Splunk products and services to customers on-site, remotely via webinars, and at field events like conferences and trade shows.
• Act as an expert on Splunk technology and applications, and provide product feedback to cross-functional teams.
• Synthesize information from research and discovery to articulate Splunk's value and recommend targeted solutions based on customer needs and challenges.
• Develop and deliver impactful presentations that map the customer journey to Splunk's use case roadmap.
• Build positive relationships throughout the sales process, becoming a trusted technical advisor.
• Independently manages/lead a team of technical sales professionals (if needed) and collaborate as a key technical advisor for customers.
• Handle technical questions and challenges regarding Splunk's technology, features, solutions, and applications.
• Develop strong response strategies for RFPs/RFIs, and lead or participate in Proof of Concept/Proof of Value events from establishing compelling event to success criteria, scope, set-up and final present back.
• Champion new solutions, knowledge, processes, and tools within the team.
• Proficiently collaborate with wider teams in UEM on complicated accounts to identify technical risks, mitigate sales and adoption obstacles, and drive overall customer contentment.
• Partner with marketing to build impactful content and showcase Splunk in marketing and industry events.

Must-have Qualifications

• Proficient presales/technical sales experience in a software vendor environment
• Validated results in technical software vendor sales.
• Skilled in performing discovery to understand customer goals and challenges, and demonstrating how Splunk's solutions can address them
• Proficient experience responding to all elements of RFIs/RFPs, including positioning Splunk against competition -
• Exceptional teammate, responsible for the technology evaluation stage of the sales cycle
• Proficiency in Splunk's overall offerings, able to provide hands-on demonstrations and technical leadership
• Ability to work independently to identify all technical issues of your assigned accounts and mitigate issues and risks, ensuring customer's contentment.
• Willingness and ability to travel, engaging with partners, prospects, and customers in person as needed.

Technical Know-how

• Security controls within an enterprise environment (eg. Firewalls, IDPS, Proxies/Load Balancers, WAF, EDR, Cloud Security, Container Security, SAST/DAST, DDoS etc)
• SIEM, XDR, SOAR, TIP technologies
• SOC processes and procedures
• MITRE ATT&CK Framework
• Additional frameworks eg NIST\ISO27001\Cyber Kill Chain
• Emerging security trends e.g AI\ML, Bedrock

Nice-to-have Qualifications

• Strong self-motivation and a growth mindset to thrive in a fast-paced, evolving environment - Excellent communication, presentation, and social skills with the ability to influence and address customer needs
• Relevant certifications in CISSP/CEH/GIAC/CCSP, AWS/Azure/GCP

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.