Consultant, Human Capital Development

Carsome Sdn Bhd; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Carsome Sdn Bhd in Malaysia is seeking a Human Capital Development Consultant to partner with business leaders to identify capability gaps, diagnose performance challenges, and design practical learning solutions that drive measurable outcomes.

You will blend consulting, facilitation and learning design to deliver leadership, management, sales and professional development programmes, evaluate impact, coach leaders, and translate data into improved performance.

Qualifications

• Diploma or degree in HR/Business studies is required.
• HRD Corp Accredited Trainer (TTT) certification preferred.
• Experience in corporate training, public workshops, or educational roles.
• Experience designing leadership and management development programmes and coaching.

Responsibilities

• Design, develop and deliver leadership, management, and soft skills programmes.
• Conduct Training Needs Analysis and translate requirements into practical solutions.
• Deliver engaging workshops and coaching for managers and leaders.
• Measure learning impact and continuously improve programmes based on feedback.

Skills

Learning design

Facilitation

Coaching

Stakeholder management

Performance analysis

Education

Diploma or Degree in HR Management / Business Studies

Job description

As a Human Capital Development Consultant, you will partner with business leaders to identify capability gaps, diagnose performance challenges, and design practical learning solutions that drive measurable business outcomes.

Combining the roles of consultant, facilitator, and learning designer, you will develop and deliver leadership, management, sales, and professional development programmes while providing expert guidance to stakeholders on capability development strategies. Beyond classroom delivery, you will evaluate learning effectiveness, coach leaders, and use data and business insights to ensure learning initiatives translate into improved performance, stronger leadership capability, and sustainable organizational growth.

The role is based on five key pillars

• Business Consulting
• Learning Design
• Facilitation & Coaching
• Stakeholder Management
• Measurement & Continuous Improvement

Your Day-to-Day

Business Consulting & Needs Analysis

Partner with business leaders and stakeholders to understand business challenges, performance gaps and capability needs.

Conduct Training Needs Analysis (TNA) and diagnose root causes before recommending learning interventions.

Translate business requirements into practical people and capability development solutions.

Provide professional recommendations and challenge stakeholders where training may not be the most appropriate solution.

Design and develop leadership, management, sales, soft skills and operational development programmes aligned with business needs.

Develop learning journeys, training materials, activities, assessments and supporting resources.

Adapt programmes based on learner profile, business requirements and performance data.

Training Delivery & Facilitation

Deliver engaging and outcome-focused training programmes for employees, managers and leaders.

Facilitate workshops, discussions, simulations, role plays and other experiential learning activities.

Adjust facilitation approach based on participant needs and learning outcomes.

Stakeholder & Project Management

Work closely with business leaders, People & Culture and operational teams to manage learning projects from needs identification through implementation.

Manage project timelines, resources, stakeholders and external vendors where required.

Present programme proposals, findings and recommendations to relevant stakeholders.

Coaching & Capability Development

Support managers and leaders in applying learning to their day-to-day work.

Provide coaching, reinforcement and post-training interventions where required.

Identify opportunities to strengthen leadership and employee capability beyond formal training.

Evaluation & Business Impact

Measure learning effectiveness through pre/post assessments, participant feedback, behavioural observations and relevant business metrics.

Analyze data to identify whether interventions are improving capability and performance.

Continuously improve programmes based on feedback, data and business.

Ad Hoc Projects

Demonstrate flexibility by providing support for ad hoc projects as required.

Your Know-how

Diploma or Degree in Human Resources Management / Business Studies or equivalent.

HRD Corp Accredited Trainer (TTT Certification) is preferred.

Experience in corporate training, public workshops, or educational roles.

Relevant work experience in learning and development or a leadership role

Experience of designing and implementing leadership and management development programmes, coaching or mentoring

Excellent track record of delivering engaging and informative training interventions

Excellent facilitation skills which encourage participation and appropriate challenge of participants

Ability to work independently whilst also supporting and drawing on resources across the wider department

Self-motivated, proactive, and resourceful with a strong sense of initiative.

Demonstrates integrity, professionalism, and maintains strict confidentiality.

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my