Compliance & Service Assistant (CSA)-2

OCBC; Kuala Lumpur; On-site; MYR 223,000 - 351,000; Full time

Benefits offered by this job

Competitive base salary.

Flexible holistic benefits.

Community initiatives.

Learning and development opportunities

Culture and values fit selection.

Wellbeing and growth focus.

Job summary

OCBC is recruiting a Business Compliance Officer to ensure operations comply with regulatory requirements. The role involves collaborating with multiple stakeholders to identify risks and implement controls that safeguard the bank's integrity and reputation.

Ideal candidates will stay updated on regulatory changes, work with business units for risk assessments, and develop robust controls. The position emphasizes analytical thinking, problem solving, and strong communication within a dynamic

Qualifications

• Diploma or advanced diploma in any field is required.
• 2+ years banking experience is recommended.
• Experience with KYC, AML/OFAC checks is advantageous.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Assist in preparing compliance related requirements (e.g., BB Risk Calculators, EDD/ODD).
• Obtain information from customers to complete compliance assessments for RM sign-off.
• Support Business Units with KYC, OFAC, and other internal/external requirements.
• Monitor and track regulatory compliance and breaches.
• Attend to customer inquiries and requests related to loans, deposits, and other operations.

Skills

Communication skills

Interpersonal skills

Microsoft Office

Independent worker

Detail-oriented

Education

Diploma or Advanced/Higher/Graduate Diploma

Job description

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

Business Compliance Officer

Why Join

As a Business Compliance Officer at OCBC, you'll play a critical role in ensuring the bank's operations are conducted with integrity and in compliance with regulatory requirements. You'll have the opportunity to work closely with various stakeholders, identify potential risks, and implement effective controls to mitigate them. This role offers a unique blend of challenge and satisfaction, as you contribute to maintaining the bank's reputation and upholding the trust of our customers.

How you succeed

To excel in this role, you'll need to stay up-to-date with changing regulatory requirements and industry trends. You'll work collaboratively with business units to identify and assess compliance risks, and develop effective controls to manage these risks. Your analytical and problem-solving skills will be essential in identifying potential compliance issues and implementing solutions to address them.

What you do

Compliance

• Assist in the preparation of compliance related requirement e.g. BB Risk Calculators, Enhanced Due Diligence/ Ongoing Due Diligence (EDD/ODD), AML / Sanction checks etc for Relationship Managers to review and sign-off.
• Obtain the necessary information from customers to complete the compliance assessment for RM’s sign-off / submissions.
• Provide support to Business Units from time to time including KYC, OFAC, appropriateness and other internal and external requirements.
• Monitor and track regulatory compliance and breaches.

Service

• Attending to customers’ inquiries and requests for all loan drawdowns / rollovers, FD placements / rollovers, fund transfers, foreign exchange transactions and other operational transactions such as account statements, balances, fund transfer status, indicative COF etc.
• Handles Account Opening, Account Updates and Audit confirmation requests.
• Attending to customers’ inquiries and requests for all loan drawdowns / rollovers, FD placements / rollovers, fund transfers, foreign exchange transactions and other operational transactions such as account, statement, balances, fund transfer status, indicative COF etc.

Who you are

• Candidate must possess at least a Diploma or Advanced/Higher/Graduate Diploma in any field.
• Experience/knowledge of banking is advantageous in the following areas: operations, processes, products, regulations, customer experience etc.
• Minimum 2 years of banking experience.
• Good communication and interpersonal skills.
• Able to work independently with minimal supervision, as well as in a team.
• Mature, meticulous, organized and takes initiative, drive, ability to work independently and in a team.
• Proficient in Microsoft Office applications especially in Word, Excel and Powerpoint.

Who we are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation.

But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Selection based on ability and fit with our culture and values.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Equal opportunity.

Fair employment.

What We Offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.