Community & Operations Associate

Infinity 8; Johor Bahru; On-site; MYR 33,000 - 51,000; Full time

Job summary

Infinity 8 is seeking a Community Associate for its Johor Bahru branch. This entry-level role focuses on delivering customer service, handling inquiries, and supporting daily operations in a busy coworking space.

The position involves data entry, invoice and contract support, and assisting with events and tours to promote the space. A Post Graduate Diploma or Professional Degree is required, with 1–2 years of related experience encouraged.

Qualifications

• Post graduate diploma or professional degree in business/management/hospitality/public relations or equivalent.
• 1–2 years of working experience in related field.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Fluent in English and Bahasa Malaysia; additional languages are a plus.
• Excellent communication, interpersonal and analytical skills; able to multi-task in a fast-paced environment.

Responsibilities

• Deliver excellent customer service by handling enquiries efficiently and professionally.
• Support marketing and event initiatives and assist sales with tours and presentations.
• Maintain a welcoming and professional branch environment reflecting the brand image.
• Manage data entry and backend documentation for the assigned branch.
• Assist with invoices, contracts, payments, and document issuance.
• Oversee branch operations and maintenance of hardware/software to ensure smooth functioning.
• Update incident logs in tools and communicate issues to the operations team.
• Collaborate with other departments to promote features and complete sales assignments.
• Travel may be required as directed by management.
• Develop organizational and analytical skills to improve programs and processes.

Skills

Excellent communication

Microsoft Office

English language

Bahasa Malaysia

Team player

Education

Post Graduate Diploma / Professional Degree in Business Administration / Management / Hospitality / Public Relations

Job description

Infinity 8 is seeking a Community Associate for its Johor Bahru branch. This entry-level role focuses on delivering customer service, handling inquiries, and supporting daily operations in a busy coworking space.

The position involves data entry, invoice and contract support, and assisting with events and tours to promote the space. A Post Graduate Diploma or Professional Degree is required, with 1–2 years of related experience encouraged.