Commercial Manager

Astro; Kuala Lumpur; On-site; MYR 66,960 - 111,600; Full time

Job summary

Astro is seeking a results-driven sales professional based in Kuala Lumpur to drive revenue and close deals with key clients. You will manage the full sales cycle, from prospecting to contract closure, while building strong client relationships and coordinating with internal teams.

The role requires 2–3 years of sales or business development experience, proficiency with CRM tools, and strong negotiation and communication skills.

Qualifications

• Degree or diploma in Business, Commerce, or Communications.
• 5 years of customer service or sales environment preferred.
• Fluent in English and Malay; other languages an advantage.

Responsibilities

• Actively generate leads, pitch, and close deals to hit targets.
• Identify new business opportunities and pursue them independently.
• Develop sales strategies to grow revenue across markets.
• Manage the full sales cycle from prospecting to contract closure.
• Build and maintain strong client relationships and renewals.
• Collaborate with marketing, finance, and operations to support sales.

Skills

Negotiation

Communication

Client management

Self-driven

Team leadership

Education

Degree/Diploma in Business/Commerce/Communications

Tools

Salesforce

HubSpot

CRM software

Job description

• We practice a vibrant & energetic office culture.
• We provide opportunities for career advancement within the company.
• Good performance is always rewarded accordingly.

WHY JOIN US?

It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable.

Job Responsibilities

What you will do:

Sales Execution & Revenue Generation

• Actively engage in lead generation, pitching, and closing deals to meet sales targets.
• Identify and pursue new business opportunities, working independently or with available resources.
• Develop and execute sales strategies to grow revenue across key markets and industries.
• Manage the entire sales cycle, from prospecting to negotiation and contract closure.

Client & Relationship Management

• Build and maintain strong client relationships, ensuring high levels of satisfaction and long‑term business partnerships.
• Serve as the main point of contact for key clients, handling negotiations, renewals, and upselling opportunities.
• Ensure effective client communication, resolving concerns, and maintaining retention rates.

Sales Strategy & Pipeline Management

• Develop a structured approach to pipeline management, ensuring continuous revenue flow.
• Be able to adapt and adjust sales strategies to align with client needs and competitive conditions.
• Work closely with the Commercial Lead to align strategies, pricing models, and sales objectives.

Reporting & Performance Tracking

• Monitor and analyze sales performance, revenue trends and deal progress.
• Provide weekly and monthly reports on sales activities, pipeline status and revenue forecasts.
• Maintain accurate records of leads, opportunities and closed deals in CRM systems.
• Ensure adherence to SLAs, compliance policies and quality standards in sales execution.
• Develop efficient sales processes that can scale as the team grows.

Cross‑Functional Collaboration

• Work with marketing, business development and campaign planning teams to support sales initiatives.
• Collaborate with finance and operations teams to ensure accurate pricing, contract management and invoicing.
• Provide feedback on client demands, industry gaps and opportunities for business growth.

Who You Are

• 2‑3 years of experience in sales, business development or key account management.
• Proven ability to sell and close deals independently, with or without a dedicated sales team.
• Strong expertise in sales forecasting, pipeline management and CRM tools (Salesforce, HubSpot, etc.).
• Excellent negotiation, communication and client management skills.
• Self‑driven, proactive and able to operate effectively in a dynamic and sometimes resource‑limited environment.
• Experience in B2B sales, media sales and advertising solutions is a plus.

Requirements

• Degree/Diploma holders in Business/Commerce/Communications or in any relevant field.
• Preferably 5 years working experience in customer service environment.
• Fluent in English, Bahasa Malaysia and/or other languages are added advantage.
• Able to lead and motivate the team.
• Able to interact with all levels of people and possess a service‑oriented mindset.
• Independent, self‑motivated and possess positive attitude, results oriented.
• Ability to work and manage in a fast pace and challenging environment.
• Mature, dynamic and proactive.
• Able to organize resources, present report and coordinate project work.
• PC literate with working knowledge of Microsoft Windows, Word and Excel.