Commercial Banking Relationship Management - AVP

OCBC; Kuala Lumpur; On-site; MYR 78,000 - 123,000; Full time

Benefits offered by this job

Competitive base salary

Holistic, flexible benefits

Community initiatives

Industry‑leading learning and growth

Job summary

OCBC Malaysia is seeking a Commercial Banking Relationship Manager to manage a portfolio of business clients, strengthening relationships with owners and decision-makers. You will work closely with product specialists to craft cash management, trade finance, and lending solutions while delivering exceptional service.

You will conduct regular reviews, understand evolving business needs, and pursue new opportunities to grow the client base.

Qualifications

• Customer-centric approach and strong relationship-building abilities.
• Excellent communication and interpersonal skills.
• Ability to understand complex business needs and translate into financial solutions.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Manage a portfolio of commercial banking clients, building and maintaining relationships with business owners and decision-makers.
• Conduct regular client reviews to understand business needs and identify opportunities for growth.
• Collaborate with product specialists to develop tailored cash management, trade finance, and lending solutions.
• Deliver exceptional service by addressing inquiries and resolving issues promptly.
• Identify new business opportunities and develop strategies to pursue them.

Skills

Relationship building

Communication skills

Analytical thinking

Problem-solving

Education

Bachelor's degree in business or finance

Job description

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Commercial Banking Relationship Management

Why Join

As a Commercial Banking Relationship Manager at OCBC, you'll have the opportunity to build long‑term relationships with business owners and decision‑makers, helping them achieve their goals and grow their businesses. You'll be part of a team that's dedicated to understanding the needs of our clients and providing tailored solutions to help them succeed.

How you succeed

To excel in this role, you'll need to take a customer‑centric approach, understanding the unique needs and challenges of each business and developing strategies to help them grow. You'll work closely with our product specialists to identify opportunities and provide solutions that meet our clients' needs. Building strong relationships and providing exceptional service will be key to your success.

What you do

• Manage a portfolio of commercial banking clients, developing and maintaining relationships with business owners and decision‑makers
• Conduct regular client reviews to understand their business needs and identify opportunities for growth
• Work with product specialists to develop tailored solutions for our clients, including cash management, trade finance, and lending products
• Provide exceptional service to our clients, responding to their queries and resolving any issues that may arise
• Identify new business opportunities and develop strategies to pursue them

Who you are

• A degree in a relevant field, such as business or finance
• At least 3 years of experience in commercial banking or a related field
• Strong relationship‑building and communication skills
• Ability to understand complex business needs and develop tailored solutions
• Strong analytical and problem‑solving skills
• Ability to work in a fast‑paced environment and prioritize multiple tasks

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry‑leading learning and professional development opportunities.
• Equal opportunity.
• Fair employment.
• Selection based on ability and fit with our culture and values.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.