Commercial Banking Relationship Management

OCBC Malaysia; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Holistic benefits

Professional development opportunities

Equal opportunity

Wellbeing & growth

Job summary

OCBC Malaysia invites applications for a Commercial Banking Relationship Manager. You will manage a portfolio of commercial clients, build relationships with business owners and decision-makers, and collaborate with product specialists to offer cash management, trade finance and lending solutions.

Success requires a customer-centric approach, understanding diverse business needs, and delivering tailored, high-quality service to drive growth and client satisfaction.

Qualifications

• Bachelor's degree in business or finance.
• 3+ years of experience in commercial banking or related field.
• Strong relationship-building and communication skills.
• Ability to understand complex business needs and develop tailored solutions.
• Strong analytical and problem-solving skills.

Responsibilities

• Manage a portfolio of commercial banking clients, developing and maintaining relationships with business owners and decision-makers.
• Conduct regular client reviews to understand their business needs and identify opportunities for growth.
• Work with product specialists to develop tailored solutions, including cash management, trade finance and lending products.
• Provide exceptional service, responding to queries and resolving issues.
• Identify new business opportunities and develop strategies to pursue them.

Skills

Relationship building

Communication

Analytical thinking

Problem solving

Multitasking

Fast-paced environment

Education

Bachelor's degree in business or finance

Job description

WHO WE ARE

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Why Join As a Commercial Banking Relationship Manager at OCBC

You’ll have the opportunity to build long-term relationships with business owners and decision-makers, helping them achieve their goals and grow their businesses. You’ll be part of a team that’s dedicated to understanding the needs of our clients and providing tailored solutions to help them succeed.

How you succeed

To excel in this role, you’ll need to take a customer-centric approach, understanding the unique needs and challenges of each business and developing strategies to help them grow. You’ll work closely with our product specialists to identify opportunities and provide solutions that meet our clients’ needs. Building strong relationships and providing exceptional service will be key to your success.

What you do

• Manage a portfolio of commercial banking clients, developing and maintaining relationships with business owners and decision-makers
• Conduct regular client reviews to understand their business needs and identify opportunities for growth
• Work with product specialists to develop tailored solutions for our clients, including cash management, trade finance, and lending products
• Provide exceptional service to our clients, responding to their queries and resolving any issues that may arise
• Identify new business opportunities and develop strategies to pursue them

Who you are

• A degree in a relevant field, such as business or finance
• At least 3 years of experience in commercial banking or a related field
• Strong relationship-building and communication skills
• Ability to understand complex business needs and develop tailored solutions
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced environment and prioritize multiple tasks

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Equal opportunity.
• Fair employment.
• Selection based on ability and fit with our culture and values.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

About our Bank

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.

Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.