Team Lead - Enterprise Banking Department

OCBC Bank (Malaysia) Berhad; Penang; On-site; MYR 180,000 - 340,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits

Learning and development opportunities

Equal opportunity

Fair employment

Selection based on ability and fit

Wellbeing and growth

Job summary

OCBC Bank (Malaysia) Berhad is seeking an experienced Commercial Banking Relationship Manager to build long-term relationships with SME clients, helping them grow their businesses. You will work with business owners and decision-makers to tailor lending, treasury, trade finance and cash management solutions.

Lead a team of relationship managers, drive targets and performance, and collaborate with risk managers and product specialists to deliver exceptional client service.

Qualifications

• Degree in business or finance
• Minimum 10 years in SME/commercial banking
• At least 3 years of leadership experience managing a team
• Excellent leadership and communication skills
• Strong relationship-building and client service
• AICB Certification is an advantage

Responsibilities

• Solicit new-to-bank clients to generate opportunities across lending, treasury, trade finance and cash management products.
• Lead a team of Commercial Banking Relationship Managers to achieve business targets and productivity goals.
• Manage team performance, providing coaching and feedback to team members.
• Developing and maintaining relationships with business owners and decision-makers.
• Conduct regular client reviews to understand their business needs and identify opportunities for growth.
• Collaborate with internal stakeholders including risk managers, product specialists to develop tailored solutions for our clients.
• Ensure compliance to the Bank’s policies and guidelines.

Skills

Leadership

Relationship building

Communication

Sales orientation

Business acumen

Strategic thinking

Education

Bachelor's degree in business or finance

Job description

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

Commercial Banking Relationship Management

Why Join

As a Commercial Banking Relationship Manager at OCBC, you'll have the opportunity to build long-term relationships with business owners and decision-makers, helping them achieve their goals and grow their businesses. You'll be part of a team that's dedicated to understanding the needs of our clients and providing tailored solutions to help them succeed.

How you succeed

To excel in this role, you'll need to take a customer-centric approach, understanding the unique needs and challenges of each business and developing strategies to help them grow. You'll work closely with our product specialists to identify opportunities and provide solutions that meet our clients' needs. Building strong relationships and providing exceptional service will be key to your success.

What you do

• Solicit new-to-bank clients to generate business opportunities across lending, treasury, trade finance and cash management products.
• Lead a team of Commercial Banking Relationship Managers to achieve business targets and productivity goals.
• Manage team performance, providing coaching and feedback to team members.
• Developing and maintaining relationships with business owners and decision-makers.
• Conduct regular client reviews to understand their business needs and identify opportunities for growth.
• Collaborate with internal stakeholders including risk managers, product specialists to develop tailored solutions for our clients.
• Ensure compliance to the Bank’s policies and guidelines.

Who you are

• A degree holder in a relevant field, such as business or finance
• At least 10 years of working experience in SME/commercial banking and at least of 3 years of leadership experience managing a team
• Excellence leadership and communication skills
• Strong relationship-building and communication skills
• Ability to understand complex business needs and develop tailored solutions
• Strong business acumen, with a focus on driving sales growth and delivering exceptional client service
• Ability to work in a fast-paced environment and prioritize multiple tasks
• AICB Certification is an advantage

Who we are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Equal opportunity.
• Fair employment.
• Selection based on ability and fit with our culture and values.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.