Comm & In Specialist, IKEA Kuching

Ikano Bank AB; Kuching; On-site; MYR 60,000 - 90,000; Full time

Job summary

IKEA seeks a Comm & In Specialist to position IKEA Small Store as the local leader in Life at Home. You will showcase inspiring, commercial home furnishing solutions and secure the visual uniqueness of the IKEA range to drive business growth.

In this role you will guide coworkers through change, maintain high quality standards, and deliver impactful shop layouts aligned with national priorities. Join a values-driven team expanding in Sarawak.

Qualifications

• Passion for retailing and home furnishing.
• Desire to improve people’s everyday life through home solutions.
• Driven to improve ways of working and exceed goals.
• Strive to create inspiring omnichannel experiences.

Responsibilities

• Position IKEA Small Store as the first choice for home furnishing locally.
• Provide inspiring, commercial home furnishing solutions for customers.
• Demonstrate IKEA range through strong visual merchandising and displays.
• Use layout as a commercial tool to create impact and easy buying.
• Develop shop layouts supporting commercial priorities and customer convenience.
• Present new and inspiring solutions to stimulate interest in home furnishing.
• Act as change sponsor by guiding co-workers through change.
• Ensure seamless home furnishing experiences across touchpoints.
• Translate Life at Home insights into locally relevant range presentations.
• Maintain high standards of quality, efficiency and cost consciousness.
• Deliver commercial and inspiring range presentations.
• Execute agreed layout and visual merchandising plans.
• Protect IKEA brand identity and visual uniqueness in Small Store.

Skills

Retail fundamentals

Visual merchandising

Customer experience

Job description

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

About the job

As a Comm & In Specialist, you contribute to positioning IKEA Small Store as the leader in Life at Home in the local market. You achieve this by demonstrating how people’s everyday life at home can be improved through relevant, functional, aesthetic and commercial home furnishing solutions. You secure the visual uniqueness of the IKEA range and create inspiring shopping experiences that strengthen the IKEA brand and drive business growth.

Your assignment

• Contribute to positioning IKEA Small Store as the first choice for home furnishing in the local market.
• Provide inspiring and commercial home furnishing solutions that improve people's life at home.
• Demonstrate the uniqueness of the IKEA range through strong visual merchandising and display techniques.
• Secure the use of layout as a commercial tool to create strong visual impact and an easy buying process.
• Develop shop layouts that support commercial priorities and customer convenience.
• Stimulate interest in home furnishing by presenting new and inspiring solutions.
• Act as a change sponsor by creating direction and coaching co-workers through change.
• Secure a seamless home furnishing experience across all customer touchpoints.
• Translate Life at Home insights into locally relevant range presentations.
• Maintain high standards of quality, efficiency and cost consciousness in all implementations.
• Delivery of commercial and inspiring range presentation solutions.
• Execution of agreed layout and visual merchandising plans.
• Securing the IKEA brand identity and visual uniqueness in the Small Store.
• Maintaining high standards of commerciality, inspiration and customer experience.
• Ensuring all solutions align with national directions and business priorities.
• Contribute to the CMP Action Plan and long-term profitability.
• Support the gathering and application of Life at Home insights.
• Collaborate with MFCs and cross-functional teams to deliver business goals.
• Share best practices and proven solutions across the market.
• Contribute to solution matrices that reflect local needs, styles and price points.

Qualifications

Your profile

• The IKEA values truly reflect personal values.
• Passion for retailing, home furnishing and people's life at home.
• Desire to improve people's everyday life through home furnishing solutions.
• Driven to continuously improve ways of working and exceed goals.
• Strive to create inspiring and commercial omnichannel experiences.

Knowledge

• Home Furnishing the IKEA way.
• Range presentation the IKEA way.
• Layout as a commercial tool.
• Store media and display techniques.
• Life at Home and local market insights.
• Interior design and home furnishing trends.
• IKEA Concept and Brand objectives.
• IKEA Mechanical Sales System.
• CMP Sales Tree and Commercial Brief.
• Customer profiles and customer mapping tools.

Capability

• Ability to combine commercial, aesthetic and practical skills.
• Ability to generate, visualise and present new ideas.
• Strong visual competence and eye for aesthetics.
• Ability to work collaboratively with others.
• Confident communicator across different situations.
• Flexible and hands-on approach.
• Ability to work in a fast-paced retail environment.
• Ability to meet tight deadlines.
• Ability to translate customer insights into commercial solutions.
• Strong planning and execution skills.

Additional Information

Why Join Us?

Join an internationally recognised, values-led retail organisation as we expand into Sarawak. This is a unique opportunity to help build a new team, shape the employee experience and contribute to the success of a growing retail business from the very beginning.

You’ll enjoy working in a collaborative, inclusive and people-focused environment where learning, development and continuous improvement are part of everyday life.

If you’re looking for an opportunity to make a meaningful impact while growing your IKEA career, we’d love to hear from you.