Comm & In Specialist, IKEA Kuching

Ikanoretail; Kuching; On-site; MYR 67,000 - 112,000; Full time

Job summary

IKEA Small Store in Sarawak seeks a Comm & In Specialist to position the brand as the leader in Life at Home in Malaysia. You will craft inspiring, commercial home furnishing solutions, showcase the IKEA range through compelling visual merchandising, and ensure a seamless customer experience across touchpoints.

Join a values-led retail team and help build a new store presence in Sarawak, collaborating with cross-functional partners to deliver locally relevant range presentations and profitable

Qualifications

• Passion for home furnishing and retail.
• Desire to improve people's everyday life through home furnishing solutions.
• Able to work in a fast-paced retail environment and meet deadlines.

Responsibilities

• Contribute to positioning IKEA Small Store as the first choice for home furnishing.
• Develop shop layouts and visual merchandising to support commercial priorities.
• Deliver inspiring range presentations and ensure brand identity at the Small Store.
• Collaborate with cross-functional teams to achieve business goals.
• Translate Life at Home insights into local range presentations.

Skills

Passion for retailing

Team collaboration

Strong communication

Customer-focused mindset

Job description

About the job

As a Comm & In Specialist, you contribute to positioning IKEA Small Store as the leader in Life at Home in the local market. You achieve this by demonstrating how people's everyday life at home can be improved through relevant, functional, aesthetic and commercial home furnishing solutions. You secure the visual uniqueness of the IKEA range and create inspiring shopping experiences that strengthen the IKEA brand and drive business growth.

Your assignment

• Contribute to positioning IKEA Small Store as the first choice for home furnishing in the local market.
• Provide inspiring and commercial home furnishing solutions that improve people's life at home.
• Demonstrate the uniqueness of the IKEA range through strong visual merchandising and display techniques.
• Secure the use of layout as a commercial tool to create strong visual impact and an easy buying process.
• Develop shop layouts that support commercial priorities and customer convenience.
• Stimulate interest in home furnishing by presenting new and inspiring solutions.
• Act as a change sponsor by creating direction and coaching co-workers through change.
• Secure a seamless home furnishing experience across all customer touchpoints.
• Translate Life at Home insights into locally relevant range presentations.
• Maintain high standards of quality, efficiency and cost consciousness in all implementations.
• Delivery of commercial and inspiring range presentation solutions.
• Execution of agreed layout and visual merchandising plans.
• Securing the IKEA brand identity and visual uniqueness in the Small Store.
• Maintaining high standards of commerciality, inspiration and customer experience.
• Ensuring all solutions align with national directions and business priorities.
• Contribute to the CMP Action Plan and long-term profitability.
• Support the gathering and application of Life at Home insights.
• Collaborate with MFCs and cross-functional teams to deliver business goals.
• Share best practices and proven solutions across the market.
• Contribute to solution matrices that reflect local needs, styles and price points.

Your profile

• The IKEA values truly reflect personal values.
• Passion for retailing, home furnishing and people's life at home.
• Desire to improve people's everyday life through home furnishing solutions.
• Driven to continuously improve ways of working and exceed goals.
• Strive to create inspiring and commercial omnichannel experiences.

Knowledge

• Home Furnishing the IKEA way.
• Range presentation the IKEA way.
• Layout as a commercial tool.
• Store media and display techniques.
• Life at Home and local market insights.
• Interior design and home furnishing trends.
• IKEA Concept and Brand objectives.
• IKEA Mechanical Sales System.
• CMP Sales Tree and Commercial Brief.
• Customer profiles and customer mapping tools.

Capability

• Ability to combine commercial, aesthetic and practical skills.
• Ability to generate, visualise and present new ideas.
• Strong visual competence and eye for aesthetics.
• Ability to work collaboratively with others.
• Confident communicator across different situations.
• Flexible and hands-on approach.
• Ability to work in a fast-paced retail environment.
• Ability to meet tight deadlines.
• Ability to translate customer insights into commercial solutions.
• Strong planning and execution skills.

Why Join Us?

Join an internationally recognised, values-led retail organisation as we expand into Sarawak. This is a unique opportunity to help build a new team, shape the employee experience and contribute to the success of a growing retail business from the very beginning.

You'll enjoy working in a collaborative, inclusive and people-focused environment where learning, development and continuous improvement are part of everyday life.

If you're looking for an opportunity to make a meaningful impact while growing your IKEA career, we'd love to hear from you.