Cloud Solutions IT Business Analyst — Hybrid Role

Seargin

Kuala Lumpur

Hybrid

MYR 90,000 - 150,000

Full time

30 hours ago

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Job summary

Seargin is seeking an IT Business Analyst – Cloud Solutions to bridge business stakeholders and technical teams, translating needs into scalable cloud-based solutions. The ideal candidate is a technical BA with experience in cloud environments, APIs, and microservices, collaborating with Product Owners, Architects, Developers and DevOps during delivery.

You will refine backlogs, write user stories and acceptance criteria, participate in Scrum/Kanban ceremonies, and ensure requirements align with

Qualifications

Bachelor’s or Master’s degree in IT/computer science/engineering/business information systems or related field.
Experience with AWS or Azure cloud platforms.
Experience within Platform Engineering or DevSecOps environments.
Experience with Agile methodologies (Scrum/Kanban) and requirements management.
Strong skills in writing user stories, acceptance criteria, and business requirements.
Experience with cloud-native solutions, microservices, REST APIs, and system integrations.
Strong analytical, problem-solving, and stakeholder management skills.
Experience working with cross-functional international teams.
Proficiency with Jira and Confluence.
Ability to bridge business needs and technical solutions.
Ownership mindset with a focus on delivering business value.

Responsibilities

Elicit, analyze, and document business, functional, and non-functional requirements.
Facilitate workshops, interviews, and discovery sessions with stakeholders.
Analyze existing business processes and identify opportunities for optimization and automation.
Create business process flows, functional specifications, user stories, and acceptance criteria.
Ensure requirements are clear, testable, and aligned with business objectives.
Support solution design and validate proposed solutions against business needs.
Collaborate closely with Product Owners and development teams in an Agile environment.
Manage and refine product backlogs, epics, features, and user stories.
Participate in Scrum/Kanban ceremonies including sprint planning, backlog refinement, reviews, and retrospectives.
Support prioritization based on business value, technical dependencies, and strategic goals.
Assist in release planning and go-live preparation.
Gather and document requirements for cloud-native applications and platform services.
Analyze and define integration requirements between cloud platforms, enterprise systems, and third-party solutions.
Collaborate with architects and engineering teams on API-based and microservice-based solutions.
Support the design and documentation of REST APIs, event-driven integrations, and system interactions.
Understand technical dependencies, data flows, and integration patterns.
Serve as the primary contact for business stakeholders regarding requirements and solution clarification.
Facilitate alignment between business and technical teams.
Present findings, recommendations, and solution concepts to stakeholders across organizational levels.
Manage requirement changes and ensure transparency throughout the delivery lifecycle.
Support decision-making through data analysis and business impact assessments.
Define acceptance criteria and support test strategy activities.
Coordinate User Acceptance Testing (UAT) activities.
Validate delivered functionality against business requirements.
Support defect triage and resolution efforts.
Ensure delivered solutions meet business expectations and quality standards.
Identify opportunities to improve processes, products, and customer experiences.
Promote best practices in requirements engineering and Agile delivery.
Support digital transformation initiatives and cloud adoption programs.
Leverage metrics, stakeholder feedback, and retrospectives to continuously improve outcomes.