Clinical Specialist

MY1 Medtronic Malaysia Sdn. Bhd; Petaling Jaya; On-site; MYR 60,000 - 100,000; Full time

Job summary

Medtronic Malaysia is seeking a Clinical Specialist to support clinical education, case coverage, and product guidance across hospitals and customer sites. The role requires frequent travel within Malaysia and collaboration with Sales and Clinical teams to promote therapy adoption and patient outcomes.

The position is full-time and based in Malaysia, with responsibilities spanning education programs, on-site support, and cross-functional engagement to drive therapy adoption and business growth.

Qualifications

• High School Diploma and 6+ years, Associate Diploma and 4+ years, or Bachelor's Degree and 2+ years of relevant clinical/healthcare experience.
• Experience providing clinical support, healthcare training, or customer education in a clinical environment.

Responsibilities

• Conduct customer education programs and clinical training for healthcare professionals.
• Provide on-site clinical expertise and product guidance for customer cases.
• Partner with Sales to develop territory plans supporting therapy adoption.
• Collaborate with Clinical Leadership to identify growth opportunities in the territory.
• Participate in conferences and meetings to increase product awareness and engagement.
• Build strong relationships with physicians and hospital stakeholders.
• Share insights to support continuous product and process improvements.

Skills

Clinical education

On-site support

Travel to hospitals

Education

Bachelor's degree in health/clinical field

Associate diploma

High school diploma

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

This role supports Medtronic's clinical and customer engagement activities by providing product expertise, clinical education, and case support for customers across Malaysia. The Clinical Specialist partners closely with Sales, Clinical Support, and cross-functional teams to help optimize therapy adoption, support customer training initiatives, and deliver technical expertise in clinical settings. This is a full-time position based in Malaysia. The role requires frequent travel to hospitals and customer sites to provide case coverage, product support, clinical education, and stakeholder engagement throughout the assigned territory. The Clinical Specialist serves as a clinical and technical resource for customers and internal partners, supporting the safe and effective use of Medtronic products and solutions. This position collaborates with Sales and Clinical teams to deliver customer training, procedural support, and clinical expertise that contribute to therapy adoption and business growth.

Primary Responsibilities

• Conduct customer education programs, product training sessions, and clinical consultations for healthcare professionals.
• Support customer cases and procedural activities by delivering on-site clinical expertise and product guidance.
• Partner with Sales colleagues to develop and execute territory plans that support business objectives and therapy adoption.
• Collaborate with Clinical Leadership and cross-functional teams to identify and execute growth opportunities within the territory.
• Participate in professional conferences, conventions, forums, and customer meetings to increase product awareness and engagement.
• Build and maintain strong relationships with physicians, clinicians, hospital stakeholders, and internal partners.
• Share customer insights and clinical feedback to support continuous improvement of products, processes, and customer experience.

Required Qualifications

• High School Diploma and 6+ years, Associate Diploma and 4+ years, or Bachelor's Degree and 2+ years of relevant clinical, healthcare, medical device, or customer-facing healthcare experience.
• Experience providing clinical support, technical product support, healthcare training, or customer education in a clinical environment.
• Ability to travel frequently to hospitals and customer sites throughout Malaysia.
• Demonstrated ability to work independently while managing multiple customer and business priorities.
• Strong verbal and written communication skills with the ability to engage healthcare professionals and internal stakeholders.

Preferred Qualifications

• Experience supporting medical devices, medical technology, or healthcare solutions in a customer-facing role.
• Experience providing procedural, operating room, catheterization laboratory, or case support within healthcare settings.
• Knowledge of hospital workflows, clinical practices, and healthcare customer environments.
• Experience collaborating with commercial teams to support therapy adoption, customer engagement, and business growth initiatives.
• Ability to deliver effective clinical presentations, educational programs, and product training sessions.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes.

Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest: Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You’re shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here.