Clinical Education & Case Support Specialist

Medtronic; Puchong; On-site; MYR 90,000 - 150,000; Full time

Job summary

Medtronic is seeking a Clinical Specialist to support clinical education and case coverage across Malaysia. You will serve as a clinical and technical resource, collaborating with Sales and Clinical teams to deliver training and on-site expertise that drives therapy adoption and business growth.

The role requires frequent travel to hospitals and customer sites, strong communication with healthcare professionals, and independent work to manage multiple priorities within a busy territory.

Qualifications

• Experience delivering clinical education or product training in a healthcare setting.
• Ability to travel frequently to hospitals and customer sites across Malaysia.
• Strong communication skills with healthcare professionals and internal stakeholders.

Responsibilities

• Provide clinical and technical support for Medtronic products and therapies within assigned customer accounts.
• Conduct customer education programs, product training sessions, and clinical consultations for healthcare professionals.
• Support customer cases and procedural activities by delivering on-site clinical expertise and product guidance.
• Partner with Sales colleagues to develop and execute territory plans that support business objectives and therapy adoption.
• Collaborate with Clinical Leadership and cross-functional teams to identify and execute growth opportunities within the territory.
• Participate in professional conferences, conventions, forums, and customer meetings to increase product awareness and engagement.
• Build and maintain strong relationships with physicians, clinicians, hospital stakeholders, and internal partners.
• Share customer insights and clinical feedback to support continuous improvement of products, processes, and customer experience.

Skills

Clinical education

Product knowledge

Stakeholder engagement

Travel readiness

Independent work

Communication skills

Education

High School Diploma / Associate / Bachelor's in relevant field

Job description

Medtronic is seeking a Clinical Specialist to support clinical education and case coverage across Malaysia. You will serve as a clinical and technical resource, collaborating with Sales and Clinical teams to deliver training and on-site expertise that drives therapy adoption and business growth.

The role requires frequent travel to hospitals and customer sites, strong communication with healthcare professionals, and independent work to manage multiple priorities within a busy territory.