Clinical - Appliction - Senior Specialist

Premier Inn Hotels LLC (UAE); Kuala Lumpur; On-site; MYR 45,000 - 56,000; Full time

Job summary

Premier Inn Hotels LLC (UAE) seeks a Clinical - Application - Senior Specialist in Malaysia to provide scientific and technical support in pre and post sales. You will plan and execute education programs for medical products, develop training materials, and raise customer competency to ensure quality results.

Travel nationwide is expected for customer education and support. The role emphasizes troubleshooting, ISO documentation, and collaboration with the healthcare team to improve operational

Qualifications

• 2–3 years in Medical Lab or Application Support.
• Degree in Biomedical Sciences / Biochemistry / Biotech or relevant field.
• Good communication, presentation and teaching skills.
• Problem-solving, team player, self-motivated and goal-oriented.
• Willing to travel nationwide.

Responsibilities

• Provide scientific and technical support in pre and post sales.
• Plan and execute education programs (CME, User Training, Workshop, Demonstration & Evaluation).
• Develop training materials & syllabus.
• Raise customer competency to ensure quality results.
• Improve customer satisfaction with efficient responses and effective solutions.
• Provide advice to improve operational performance.
• Involve in troubleshooting & issue resolution.
• ISO documentation & reports.
• On-job training will be provided.

Skills

Communication

Teaching

Presentation

Team player

Education

Biomedical Sciences degree

Biochemistry degree

Biotech degree

Job description

Clinical - Appliction - Senior Specialist

• Salary Range MYR 4,000 - 4,999
• Country Malaysia

Job Description

• Provide scientific and technical support in pre & post sales activity
  
• Plan and execute education programs for a range of medicalproduct (CME, User Training, Workshop, Demonstration & Evaluation)
  
• Develop relevant training materials & syllabus
  
• Raise competency of customer in using our product to ensurequality result is met
  
• Improve customer satisfaction by providing efficient responseand effective solutions
  
• Provide advice & guidance to improve operational performance
  
• Involve in troubleshooting & issue resolving
  
• ISO documentation & reports
  
• On-job training will be provided
  

Requirements

• 2-3 years working in Medical Lab or Application Support
  
• Degree in Biomedical Sciences/ Biochemisty/ Biotech orrelevant field
  
• Good communication, presentation/ teaching skills
  
• Problem solver, team-player, resourceful, self-motivated,task-oriented & strives for excellence
  
• Strong passion for healthcare technology & medicine
  
• Posses own transport and willing to travel (Nationwide when necessary)