Clinic Assistant: Patient Care & Operations (Shift Work)

KLINIK MEDILOVE DAMANSAR UPTOWN; Petaling Jaya; On-site; MYR 28,000 - 39,000; Full time

Job summary

Klinik Medilove is looking for a Clinic Assistant to join our team in Petaling Jaya. You will support clinic operations by assisting doctors, managing patient interactions, and maintaining clinic standards.

Ideal candidates have a basic computer skillset and are able to communicate in English and Bahasa Malaysia. Previous clinic experience is an advantage; shift work including weekends/public holidays is part of the roster.

Qualifications

• Minimum basic customer service experience is preferred.
• Fluent in English and Bahasa Malaysia; Chinese is a plus.
• Willing to learn and work as part of a team.

Responsibilities

• Register patients and manage appointments
• Assist doctors during consultations and minor procedures
• Dispense medications according to the doctor's prescription
• Handle payments, receipts and panel/insurance claims
• Answer phone calls and WhatsApp enquiries
• Maintain cleanliness and organisation of the clinic
• Monitor medication and clinic stock
• Assist with blood taking, ECG and other clinic procedures when trained
• Provide friendly and professional service to patients

Skills

Customer service

Team player

English & BM comms

Basic computer skills

Education

SPM or equivalent

Tools

MS Office

Job description

Klinik Medilove is looking for a Clinic Assistant to join our team in Petaling Jaya. You will support clinic operations by assisting doctors, managing patient interactions, and maintaining clinic standards.

Ideal candidates have a basic computer skillset and are able to communicate in English and Bahasa Malaysia. Previous clinic experience is an advantage; shift work including weekends/public holidays is part of the roster.