Clinic Assistant: Elevate Patient Experience & Ops

Klinik Hello Doctor; Shah Alam; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Job summary

Klinik Hello Doctor Bukit Jelutong is hiring a Clinic Assistant to support daily clinic operations and patient flow. You will handle registration, billing and scheduling while ensuring a welcoming environment and high-quality service.

The ideal candidate is friendly, sales-minded and enjoys working with people. Diploma or degree in a healthcare-adjacent field is preferred; willingness to work weekends may be required.

Qualifications

• Diploma, Degree or equivalent qualification in any field.
• Diploma in healthcare administration, medical assistant or nursing is an advantage.
• Prior clinic or healthcare experience is an advantage (not mandatory).
• Basic computer skills (registration systems, billing, WhatsApp, etc.).
• Willing to work shifts, weekends and public holidays if required.
• Strong discipline, good attitude and professionalism.

Responsibilities

• Handle patient registration, billing and appointment scheduling.
• Manage patient flow to ensure efficient clinic operations.
• Assist doctors during procedures when required.
• Clearly explain clinic services, packages and promotions to patients.
• Ethically upsell relevant health services based on patient needs.
• Encourage follow-up visits, health screenings and preventive care.

Skills

Sales-driven

Persuasion

Communication

Friendly demeanor

Multitasking

Team player

Professional attitude

Proactive

Education

Diploma or degree

Healthcare administration / nursing advantage

Tools

Registration systems

Billing software

WhatsApp

Job description

Klinik Hello Doctor Bukit Jelutong is hiring a Clinic Assistant to support daily clinic operations and patient flow. You will handle registration, billing and scheduling while ensuring a welcoming environment and high-quality service.

The ideal candidate is friendly, sales-minded and enjoys working with people. Diploma or degree in a healthcare-adjacent field is preferred; willingness to work weekends may be required.