Client Tech Leader: Scale Ops & Elevate Small Restaurants

Tarro; Kuala Lumpur; On-site; MYR 120,000 - 210,000; Full time

Benefits offered by this job

Ownership of team management

Competitive compensation

Impactful work supporting small businesses

Growth opportunities within a scaling company

Job summary

A tech company providing restaurant solutions is seeking a Client Tech Manager in Kuala Lumpur. The role entails leading a team focused on operational efficiency, overseeing technical support, and scaling processes as the company launches new products. Candidates should have a background in managing operations teams and possess strong collaboration and communication skills, particularly in English and Mandarin. This position offers competitive compensation and the chance to make a significant impact in empowering small restaurants.

Qualifications

• Experience running an operations team in technical environments.
• Led teams with a focus on efficiency and process improvement.
• Strong communication skills for cross-department collaboration.

Responsibilities

• Lead daily operations including escalations and quality audits.
• Develop scalable processes to handle increased volume.
• Collaborate across departments to facilitate product launches.

Skills

Operational management

Team leadership

Cross-functional collaboration

Technical communication (English, Mandarin)

Tools

Ticketing systems

Job description

A tech company providing restaurant solutions is seeking a Client Tech Manager in Kuala Lumpur. The role entails leading a team focused on operational efficiency, overseeing technical support, and scaling processes as the company launches new products. Candidates should have a background in managing operations teams and possess strong collaboration and communication skills, particularly in English and Mandarin. This position offers competitive compensation and the chance to make a significant impact in empowering small restaurants.