Client Solutions Delivery Executive

ASTRO Holdings Behad; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

Astro Malaysia is seeking a Delivery Executive for Client Solutions to join a dynamic team in Kuala Lumpur. You will manage client relationships, coordinate multi-channel campaigns, and track budgets to ensure campaigns run smoothly across Astro’s TV, radio, digital, and on-ground activations.

The role requires strong communication, presentation, and interpersonal skills, with fluency in English and Bahasa Malaysia.

Qualifications

• Degree/Diploma in Business/Advertising/Commerce/Communications.
• 2 years working experience in media and advertising is preferred.
• Fluent in English and Bahasa Malaysia; Chinese/Mandarin an asset.

Responsibilities

• Client Relationship Management: be the primary contact for clients and agencies, ensuring seamless campaign execution.
• Campaign Management: coordinate internal teams to deliver campaigns across Astro's TV, radio, digital, and on-ground activations.
• Coordination: work with Content, Radio, Digital, and Creative Services to ensure timely delivery and quality standards.
• Budget Tracking: monitor and manage campaign budgets against commitments.
• Client Communication: update clients on new products, services, and market changes.
• Opportunity Identification: identify upsell opportunities to enhance client value.
• Campaign KPI Achievement: monitor KPIs and provide timely reports to clients.
• Post Campaign Analysis: analyze outcomes to improve client retention and tailoring retention plans.
• Paperwork Management: handle contracts, invoices, and data entry accurately.

Skills

Client relationship management

Campaign management

Budget tracking

Presentation skills

Interpersonal skills

Fluent in English

Bahasa Malaysia

Chinese/Mandarin

Microsoft Excel

Microsoft Word

Education

Degree or Diploma in Business/Advertising/Commerce/Communications

Tools

Microsoft Excel

Microsoft Word

Job description

Astro Malaysia is seeking a Delivery Executive for Client Solutions to join a dynamic team in Kuala Lumpur. You will manage client relationships, coordinate multi-channel campaigns, and track budgets to ensure campaigns run smoothly across Astro’s TV, radio, digital, and on-ground activations.

The role requires strong communication, presentation, and interpersonal skills, with fluency in English and Bahasa Malaysia.