Client Solutions Delivery Executive

ASTRO Holdings Behad

Kuala Lumpur

On-site

MYR 67,000 - 112,000

Full time

4 days ago

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Job summary

Astro Malaysia is seeking a Delivery Executive for Client Solutions to join a dynamic team in Kuala Lumpur. You will manage client relationships, coordinate multi-channel campaigns, and track budgets to ensure campaigns run smoothly across Astro’s TV, radio, digital, and on-ground activations.

The role requires strong communication, presentation, and interpersonal skills, with fluency in English and Bahasa Malaysia.

Qualifications

Degree/Diploma in Business/Advertising/Commerce/Communications.
2 years working experience in media and advertising is preferred.
Fluent in English and Bahasa Malaysia; Chinese/Mandarin an asset.

Responsibilities

Client Relationship Management: be the primary contact for clients and agencies, ensuring seamless campaign execution.
Campaign Management: coordinate internal teams to deliver campaigns across Astro's TV, radio, digital, and on-ground activations.
Coordination: work with Content, Radio, Digital, and Creative Services to ensure timely delivery and quality standards.
Budget Tracking: monitor and manage campaign budgets against commitments.
Client Communication: update clients on new products, services, and market changes.
Opportunity Identification: identify upsell opportunities to enhance client value.
Campaign KPI Achievement: monitor KPIs and provide timely reports to clients.
Post Campaign Analysis: analyze outcomes to improve client retention and tailoring retention plans.
Paperwork Management: handle contracts, invoices, and data entry accurately.