Client Relationship Manager

Adinas Tours & Travel Sdn Bhd; Penang; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Annual Leave

Medical and Hospitalisation Leave

EPF

SOCSO

EIS

Job summary

Adinas Tours & Travel Sdn Bhd in Penang is seeking an energetic sales professional to drive revenue with travel trade partners. You will manage relationships with travel agencies, tour operators, and corporate clients to grow market share and secure new accounts.

The role requires at least 2 years in airline, travel, or tourism sales, a strong network, excellent communication and negotiation skills, and proficiency in MS Office; experience with Amadeus or Sabre is a plus.

Qualifications

• Minimum 2 years of sales experience in the airline, travel, or tourism industry.
• Strong network and established relationships within the travel trade industry.
• Proven ability to develop corporate accounts and build long-term business partnerships.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Strong analytical, problem-solving, and organisational abilities.
• Self-motivated, proactive, and able to work independently with minimal supervision.
• Proficient in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• Experience with airline reservation systems (e.g. Amadeus, Galileo, Sabre) will be an added advantage.

Responsibilities

• Execute sales strategies to achieve assigned revenue and market share targets.
• Build, develop, and maintain strong relationships with travel agencies, tour operators, corporate clients, and other key business partners.
• Identify and pursue new business opportunities through market research, networking, and trade engagement.
• Conduct regular sales visits, presentations, and business negotiations to secure new and existing accounts.
• Monitor market trends, customer needs, and competitor activities, providing market insights to support commercial decisions.
• Promote the airline's products, services, and promotional campaigns to maximise sales opportunities.
• Represent the airline at trade exhibitions, industry events, and customer meetings.
• Prepare sales reports and maintain accurate customer records.

Skills

Sales experience

Travel network

Corporate accounts

Communication skills

Analytical skills

Self-motivation

MS Office

Airline reservation systems

Tools

Amadeus

Galileo

Sabre

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Minimum 2 years of sales experience in the airline, travel, or tourism industry.

Strong network and established relationships within the travel trade industry.

Proven ability to develop corporate accounts and build long-term business partnerships.

Excellent communication, presentation, negotiation, and interpersonal skills.

Strong analytical, problem-solving, and organisational abilities.

Self-motivated, proactive, and able to work independently with minimal supervision.

Proficient in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.

Experience with airline reservation systems (e.g. Amadeus, Galileo, Sabre) will be an added advantage.

Requirement

• Based in Pulau Pinang (PEN).
• Minimum 2 years of sales experience in the airline, travel, or tourism industry.
• Strong network and established relationships within the travel trade industry.
• Proven ability to develop corporate accounts and build long-term business partnerships.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Strong analytical, problem-solving, and organisational abilities.
• Self-motivated, proactive, and able to work independently with minimal supervision.
• Proficient in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• Experience with airline reservation systems (e.g. Amadeus, Galileo, Sabre) will be an added advantage.

Responsibility

• Execute sales strategies to achieve assigned revenue and market share targets.
• Build, develop, and maintain strong relationships with travel agencies, tour operators, corporate clients, and other key business partners.
• Identify and pursue new business opportunities through market research, networking, and trade engagement.
• Conduct regular sales visits, presentations, and business negotiations to secure new and existing accounts.
• Monitor market trends, customer needs, and competitor activities, providing market insights to support commercial decisions.
• Promote the airline's products, services, and promotional campaigns to maximise sales opportunities.
• Represent the airline at trade exhibitions, industry events, and customer meetings.
• Prepare sales reports and maintain accurate customer records.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS