Client Relationship Executive

TimesConsult; Kuantan; On-site; MYR 42,000 - 72,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Medical and Hospitalisation Leave

EIS

Medical Insurance

Training Provided

5 Working Days

Job summary

TimesConsult in Kuantan, Malaysia is seeking a sales-focused professional with a strong interest in sales. Training will be provided, and candidates should have good communication skills, a positive attitude, and be willing to travel to visit customers.

The role involves establishing relationships, following up inquiries, delivering excellent service, and driving revenue through end-to-end sales processes and product campaigns.

Qualifications

• Strong interest and passion in sales; training provided.
• Good communication (written and oral) and interpersonal skills.
• Positive attitude, diligence, problem-solving, and willingness to learn.
• Own transport and willingness to visit customers.

Responsibilities

• Establish and nurture strong relationships with existing and potential customers.
• Follow up on inquiries and hunt for new business opportunities.
• Deliver excellent customer service and resolve client requests.
• Prepare quotations, process orders, and negotiate terms to maximise profitability.
• Drive revenue by participating in campaigns, promotions and events.
• Meet monthly and quarterly sales targets for lubricants portfolio.
• Act as a technical advisor and respond to product queries.

Skills

Sales interest

Communication skills

Positive attitude

Travel readiness

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Strong interest and passion in sales. Training and guidance will be provided to perform the job.

Good communication (written and oral), management and interpersonal skills.

Possess positive attitude, diligent, good problem-solving skills and willing to learn.

Possess own transport and willing to travel to visit customer.

Requirement

• Strong interest and passion in sales. Training and guidance will be provided to perform the job.

• Good communication (written and oral), management and interpersonal skills.

• Possess positive attitude, diligent, good problem-solving skills and willing to learn.

• Possess own transport and willing to travel to visit customer.

Responsibility

• Establish and nurture strong, long-term relationships with existing and potential customers, serving as their primary point of contact.

• Proactively follow-up on inbound inquiries (calls/emails) and actively hunt for new business opportunities to expand market penetration.

• Deliver exceptional customer service by promptly managing client requests, resolving issues and ensuring overall account satisfaction.

• Execute end-to-end sales processes, including preparing accurate quotations, processing orders and negotiating commercial terms to maximize profitability.

• Drive revenue growth by actively participating in and executing marketing campaigns, promotions, product activations and industry trade shows.

• Achieve and exceed monthly and quarterly sales volume, revenue growth and market penetration targets, with a core focus on our lubricants portfolio.

• Act as a technical advisor to clients, confidently responding to technical inquiries and discussing product application issues.

• Collaborate internally with technical teams and external representatives to provide tailored product solutions that meet specific customer needs.

• Manage credit control by ensuring prompt payment collections from customers in accordance with agreed payment terms.

• Maintain accurate records and prepare timely, data-driven reports for management regarding sales pipelines, market trends and target achievements.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Medical and Hospitalisation Leave
• EIS
• Medical Insurance
• Training Provided
• 5 Working Days