Client Relationship Executive

Procurement & Contracts

Kuala Lumpur

On-site

MYR 90,000 - 130,000

Full time

6 days ago

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Benefits offered by this job

5-day work week

Performance bonus

Shared parking

Group insurance

Medical reimbursement

Career development opportunities

Job summary

Jora Malaysia is seeking a results-driven Sales and Marketing Leader to drive growth in sanitary ware and related building materials. You will manage a regional team, develop strategic plans, and engage developers, architects, interior designers, and contractors to secure new projects.

The role requires at least 3 years of relevant experience, strong negotiation and presentation skills, and the ability to travel regularly.

Qualifications

Diploma or higher is required.
Minimum 3 years of relevant experience in sales and marketing in building materials or related industries.
Strong leadership and team management abilities.
Excellent communication, negotiation and interpersonal skills.
Strong strategic thinking, analytics, planning and problem-solving.
Track record of achieving sales targets and driving business growth.
Proficient with Microsoft Office and CRM systems.
Established network with developers, architects, interior designers, contractors or related professionals is a plus.
Independent, self-motivated, and able to work with minimal supervision.
Willing and able to travel regularly.

Responsibilities

Drive sales and marketing activities for sanitary ware and building materials to developers, architects and contractors.
Identify and develop new business opportunities to achieve sales and revenue targets.
Build and maintain relationships with existing and potential customers through regular visits and follow-up.
Conduct product presentations and demonstrations to customers and stakeholders.
Negotiate pricing and terms with principals in the company’s best interest.
Lead and support the sales team to deliver excellent customer service and timely follow-up on deliveries, shortages and complaints.
Monitor team performance and target monthly sales and collection goals.
Stay informed on market trends and competitor activity to identify growth opportunities.
Prepare sales forecasts, reports and business development plans.
Perform other duties as assigned by Management.

Skills

Leadership

Communication

Negotiation

Strategic thinking

Sales & Marketing

Interpersonal skills

Analytical thinking

Travel readiness

Education

Diploma/Advanced Diploma/Bachelor’s Degree

Tools

Microsoft Office

CRM systems

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Diploma, Advanced Diploma, Bachelor’s Degree, or equivalent qualification.

Minimum 3 years of relevant experience in sales and marketing, preferably in the sanitary ware, building materials, construction, or related industries.

Strong leadership and team management skills, with the ability to motivate, guide, and develop team members.

Excellent communication, presentation, negotiation, and interpersonal skills.

Strong strategic thinking, analytical, planning, and problem-solving abilities.

Commercially driven with a proven track record of achieving sales targets and driving business growth.

Proficient in Microsoft Office applications, CRM systems, and general computer software.

An established network of developers, architects, interior designers, contractors, or other industry professionals is an added advantage.

Independent, self-motivated, and able to work effectively with minimal supervision.

Willing and able to travel regularly as required by the role.

Requirement

Diploma, Advanced Diploma, Bachelor’s Degree, or equivalent qualification.
Minimum 3 years of relevant experience in sales and marketing, preferably in the sanitary ware, building materials, construction, or related industries.
Strong leadership and team management skills, with the ability to motivate, guide, and develop team members.
Excellent communication, presentation, negotiation, and interpersonal skills.
Strong strategic thinking, analytical, planning, and problem-solving abilities.
Commercially driven with a proven track record of achieving sales targets and driving business growth.
Proficient in Microsoft Office applications, CRM systems, and general computer software.
An established network of developers, architects, interior designers, contractors, or other industry professionals is an added advantage.
Independent, self-motivated, and able to work effectively with minimal supervision.
Willing and able to travel regularly as required by the role.

Responsibility

Drive sales and marketing activities for sanitary ware, tap fittings, and other building materials to developers, architects, interior designers, retailers, contractors, and other industry stakeholders.
Identify, develop, and secure new business opportunities to achieve sales and revenue targets.
Build and maintain strong relationships with existing and potential customers through regular visits, engagement, and follow-up.
Conduct product presentations, introductions, and demonstrations to customers and project stakeholders.
Negotiate pricing, commercial terms, and agreements with principals in the best interest of the company.
Lead, guide, and support the sales team to deliver excellent customer service and ensure timely follow-up on deliveries, shortages, and customer complaints.
Monitor team performance and drive the achievement of monthly sales and collection targets.
Stay informed about market trends, competitor activities, and industry developments to identify new business and growth opportunities.
Prepare sales forecasts, sales reports, and business development plans as required.
Perform other duties and responsibilities as assigned by Management from time to time.

Benefits