Client Relationship & Business Development Manager

Euniki; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Euniki is seeking a Client Relationship & Business Development Manager in Kuala Lumpur to identify and pursue new business opportunities, build a healthy client pipeline and drive revenue through strategic cross-selling and effective campaign collaboration.

You will work closely with brands and internal teams to tailor solutions, prepare proposals, and manage end-to-end campaigns while maintaining strong client trust and industry networks.

Qualifications

• Minimum 3 years of relevant experience in media, advertising, digital marketing, creative, influencer/KOL or agency environments.
• Experience dealing with brands or decision-makers is highly preferred.
• Strong pitching, presentation and communication skills.

Responsibilities

• Identify and approach potential new clients and business opportunities.
• Build and maintain a strong pipeline of prospective clients.
• Arrange meetings, presentations and new business pitches.
• Understand clients’ marketing challenges and recommend suitable solutions.
• Prepare proposals, quotations and campaign recommendations.
• Follow up on leads to convert opportunities.
• Manage and grow relationships with existing clients.
• Identify upselling and cross-selling opportunities within existing accounts.
• Collaborate with internal Creative, Content, KOL, Media and Commerce teams to develop client solutions.
• Manage client briefs, expectations, timelines and campaign communication.
• Maintain relationships with brands, marketing teams, agencies and industry partners.

Skills

Client relationships

Sales pitching

Negotiation

Strategic thinking

Tools

CRM software

Presentation tools

Job description

Client Relationship & Business Development Manager

• Identify and approach potential new clients and business opportunities
• Build and maintain a strong pipeline of prospective clients
• Arrange meetings, presentations and new business pitches
• Understand clients’ marketing challenges and recommend suitable solutions
• Prepare proposals, quotations and campaign recommendations
• Follow up on leads and drive opportunities towards conversion
• Manage and grow relationships with existing clients
• Identify upselling and cross-selling opportunities within existing accounts
• Work closely with internal Creative, Content, KOL, Media and Commerce teams to develop solutions for clients
• Manage client briefs, expectations, timelines and campaign communication
• Maintain strong relationships with brands, marketing teams, agencies and industry partners
• Keep updated on market trends, competitor activities and new opportunities

What You’ll Be Doing

• Identify and approach potential new clients and business opportunities
• Build and maintain a strong pipeline of prospective clients
• Arrange meetings, presentations and new business pitches
• Understand clients’ marketing challenges and recommend suitable solutions
• Prepare proposals, quotations and campaign recommendations
• Follow up on leads and drive opportunities towards conversion
• Manage and grow relationships with existing clients
• Identify upselling and cross-selling opportunities within existing accounts
• Work closely with internal Creative, Content, KOL, Media and Commerce teams to develop solutions for clients
• Manage client briefs, expectations, timelines and campaign communication
• Maintain strong relationships with brands, marketing teams, agencies and industry partners
• Keep updated on market trends, competitor activities and new opportunities

Requirements

• Minimum 3 years of relevant experience in media, advertising, digital marketing, creative, influencer/KOL or agency environments
• Existing experience in business development, account servicing, client servicing or media sales is highly preferred
• Experience dealing directly with brands, marketing teams or decision-makers
• Proven ability to develop new business opportunities and maintain client relationships
• Strong pitching, presentation, negotiation and communication skills
• Commercially minded with a strong sense of ownership
• Able to understand a client's business problem instead of simply taking briefs
• Familiarity with digital marketing, social media, KOL/influencer marketing, content or social commerce is an advantage
• Good command of English and Bahasa Malaysia; Mandarin is an added advantage
• Existing industry network or client connections will be a strong advantage

The Person We’re Looking For

We want someone who can open doors, build trust and turn conversations into business opportunities.

You should be comfortable meeting new clients, introducing solutions, following up persistently and developing relationships beyond a single campaign.

At the same time, you should understand agency operations well enough to ensure what is being sold can be properly executed by the internal team.