Client & Operations Manager (Malaysia)

K2LD Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 89,000 - 134,000; Full time

Job summary

K2LD is seeking an organised, proactive Client & Operations Manager (Malaysia) to support the smooth day-to-day running of our Kuala Lumpur office. Working closely with Directors and leadership, you will coordinate office operations, client administration and project support.

This role suits someone who brings structure, strong communication and follow-through to a busy professional environment, with exposure to architecture and interior design practices across Malaysia and Australia.

Qualifications

• Experience in operations, office administration or practice management.
• Strong organisational skills with attention to detail.
• Excellent written and verbal communication.
• Ability to manage multiple priorities and work independently.
• Professional, proactive and collaborative approach.
• Experience in architecture, design, construction or professional services advantageous.

Responsibilities

• Coordinate day-to-day office operations and administration.
• Support Directors and leadership with meetings, follow-up actions and reporting.
• Assist with client communications, project administration and documentation.
• Coordinate internal workflows and follow up outstanding actions across teams.
• Support resourcing and operational planning activities.
• Assist with marketing and business development administration.
• Support ISO compliance, audit administration and records management.
• Help maintain efficient business systems, processes and documentation.

Skills

Organisational skills

Attention to detail

Written & verbal communication

Multitasking

Proactive & collaborative

Experience in professional services

Job description

We are seeking an organised, proactive and people-focused Client & Operations Manager (Malaysia) to support the smooth day-to-day running of our Kuala Lumpur office. Working closely with our Directors and leadership team, you will play an important role in coordinating office operations, client administration, project support, resourcing and internal workflows. This is a varied position suited to someone who enjoys bringing structure, organisation and follow-through to a busy professional environment.

Key responsibilities

• Coordinate day-to-day office operations and administration
• Support Directors and leadership with meetings, follow-up actions and reporting
• Assist with client communications, project administration and documentation
• Coordinate internal workflows and follow up outstanding actions across teams
• Support resourcing and operational planning activities
• Assist with marketing and business development administration
• Support ISO compliance, audit administration and records management
• Help maintain efficient business systems, processes and documentation

About you

• Experience in operations, office administration, client coordination or practice management
• Strong organisational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and work independently
• Strong follow-through and problem-solving skills
• Professional, proactive and collaborative approach
• Experience within architecture, design, construction or professional services is advantageous

About us

K2LD is an established architecture and interior design practice with studios in Melbourne and Kuala Lumpur. We deliver education, residential, commercial and community projects throughout Australia and Southeast Asia. Our Kuala Lumpur studio plays a key role in supporting projects across both Malaysia and Australia. We are a collaborative, people-focused practice that values initiative, continuous improvement and professional growth.

• Work closely with Directors and senior leaders
• Be part of an established international design practice
• Enjoy a diverse role with meaningful responsibility
• Gain exposure to business operations, client management and practice administration
• Join a collaborative team that values initiative and continuous improvement

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