Client Advisor - Johor Premium Outlet

CHRISTIAN LOUBOUTIN MALAYSIA SDN. BHD.; Johor Bahru; On-site; MYR 32,000 - 42,000; Full time

Job summary

CHRISTIAN LOUBOUTIN MALAYSIA SDN. BHD. is seeking a brand ambassador to engage clients and deliver an outstanding, personalised shopping experience in a luxury retail environment.

You will introduce the brand, help clients discover personal looks, and lead peers as a Christian Louboutin Ambassador who inspires clients to become ambassadors themselves. You will serve as a product expert on merchandise, designs, craftsmanship, and trends, while supporting daily store operations and team goals in a

Qualifications

• Luxury retail experience is preferred, minimum 1 year in retail.
• Strong client development and retention skills.
• Excellent interpersonal skills and fashion sense.
• Fluent in English; Mandarin or other language skills to handle international clients.

Responsibilities

• Introduce the Christian Louboutin brand to clients and deliver exceptional client experience.
• Help clients discover personal looks with Christian Louboutin and meet their expectations.
• Represent the brand as a Christian Louboutin Ambassador and model the brand to clients.
• Be the product expert with knowledge of merchandise, designs, craftsmanship.
• Collaborate with the team to drive results and support daily store operations.

Skills

Client experience

Fashion sense

Interpersonal skills

Team player

English and Mandarin

Job description

Be the brand ambassador, introduce the brand and engage clients with the brand. Provide outstanding client experience that is personalised, efficient and discrete. Create client desirability for the brand. Create dreams of the brand for the clients

Duties and Responsibilities includes

• Introduce the brand and engage clients with the brand by providing exceptional client experience
• Meet clients' expectations and support clients in discovering their personal looks with Christian Louboutin
• Be the Christian Louboutin Ambassador and trend our clients to be a Christian Louboutin Ambassador
• Be the product expert with extensive knowledge of the merchandises, designs, constructions and the craftsmanship
• Together as a team, drive and achieve results
• Provide support on daily store operation matters

Requirements

• Luxury retail experience is preferred. Minimum 1 year retail experience.
• Pleasant, bubbly, passion in delivering client experience, good sense of fashion
• Possessed client development and retention skills
• Good interpersonal skills
• Good command in English and Mandarin/other language to handle various market/international clients
• Self-motivated with positive attitude
• Team player