Client Advisor - FRED Malaysia

LVMH; Kuala Lumpur; Presencial; MYR 36.000 - 60.000; Jornada completa

Descripción de la vacante

Maison FRED in Kuala Lumpur's The Exchange TRX is seeking a Client Advisor to deliver exceptional service and achieve boutique sales targets. You will cultivate a loyal client base while supporting daily store operations and events in a luxury jewelry environment.

The role requires at least 2 years in luxury retail, strong communication, and a proactive, team-oriented mindset to thrive in a dynamic, high-end setting.

Formación

• At least 2 years’ experience in retail operations within jewellery or luxury sectors.
• Sales-driven with a proven track record of meeting targets.
• Strong communication and interpersonal skills.

Responsabilidades

• Develop every sales opportunity that can arise.
• Follow all sales & operations processes according to Company policies.
• Perform daily stock take and sales reports.
• Respect, support and work efficiently with everyone to create a dynamic team.
• Support events, activities and change of visual merchandising with the marketing team.
• Promote CRM activities.
• Maintain the best boutique conditions at all times (cleanliness, safety, security).

Conocimientos

Excellent communication

Retail experience

Team player

Interpersonal skills

Descripción del empleo

Having joined the LVMH Group in 1995, the Maison FRED honors its founder’s unquestioning love of sun-light and color with its sun-infused creations, demonstrating its mastery of personalization and the sheer versatility of its collections. Infused with a constant joie de vivre and bold creativity that upended traditional jewelry codes, his jewelry became the signature of a new informal glamour and sparkling, relaxed elegance. Today, the FRED brand continues to epitomize an unconditional love of gemstones, pearls and golden light, creating collections that burst with radiant elegance.

Reporting to the Boutique Manager, we are actively looking for Client Advisor to join our team in Kuala Lumpur, The Exchange TRX. He/she will be responsible for meeting individual and boutique sales targets, providing exceptional client service levels at all times, cultivating and maintaining a loyal client base and assisting with daily boutique operations.

Job responsibilities

• Develop every sales opportunity that can arise
• Follow all the sales & operations processes and requirements according to the Company policies and directions
• Perform daily stock take and sales reports
• Respect, support and work efficiently with everyone to create a dynamic team
• Support events, activities and change of visual merchandising with the marketing team
• Promote CRM activities
• Maintain the best boutique conditions at all times. e.g. cleanliness, safety, security etc

Profile

• At least 2 years’ experience in retail operations with successful track record gained from jewellery or high-end luxury retail industry
• Sales and resulted-oriented
• Good communication and interpersonal skills
• Self-motivated, team player, positive thinker, creative and effective
• High integrity with good ethics and values

A jeweler renowned for virtuoso savoir-faire and superb technical expertise, Maison FRED has for nearly 90 years embodied the personality and vision of founder Fred Samuel. Inspired by his warm outlook, always avid to engage with others, along with his love of light and irrepressible joie de vivre, Maison FRED has become known as the “Sunshine Jeweler”. This distinctive identity has given birth to jewels with signature character to celebrate life’s memorable moments, both big and small. Nourished by a rich design heritage informed by art, FRED is also inspired by the world of the French Riviera, much loved by Fred Samuel and his eponymous jewelry house.
Under the signature sunshine of FRED, jewels scintillate in a unique light. Their magnetic brilliance reflects subtly relaxed elegance, combined with the glamour of emotionally-charged design. The refinement of these exceptional pieces is often elevated by a bold twist thanks to their signature interchangeability.