Clearance & Brokerage Operations Specialist

FedEx; Sepang; On-site; MYR 33,000 - 50,000; Full time

Job summary

FedEx Malaysia is seeking a capable Customer Services professional to support service assurance, clearance & brokerage operations, and inbound/outbound clearance activities. This role requires a solid foundation in customer interactions and a willingness to engage in complex logistics tasks.

Ideal candidates hold a Diploma or Degree, with at least one year of customer contact experience; familiarity with logistics or customs clearance is highly preferable.

Qualifications

• Diploma or degree or equivalent.
• One year of customer contact experience is required.
• Logistics/Customs clearance experience is highly preferable.

Skills

Customer service

Customer contact

Attention to detail

Education

Diploma/Degree or equivalent

Job description

FedEx Malaysia is seeking a capable Customer Services professional to support service assurance, clearance & brokerage operations, and inbound/outbound clearance activities. This role requires a solid foundation in customer interactions and a willingness to engage in complex logistics tasks.

Ideal candidates hold a Diploma or Degree, with at least one year of customer contact experience; familiarity with logistics or customs clearance is highly preferable.