Clearance & Brokerage Specialist

FedEx Group; Kuala Lumpur; On-site; MYR 33,000 - 58,000; Full time

Job summary

FedEx Group is recruiting in Malaysia for an entry-level role focused on clearance and brokerage support, administration, and process execution. The candidate will ensure accuracy, meet deadlines, and comply with internal and external standards while handling escalation for complex issues.

English proficiency is essential, and prior experience in a SSC, customs, or logistics environment is valued. The role may involve shift hours aligning with Europe office hours.

Qualifications

• Graduates with at least a Diploma or Bachelor's Degree is encouraged to apply.
• Those with Secondary Education with 2 to 3 years of Experience in a Shared Service Centre, Customs Clearance, Operations or general Logistics experience are also encouraged to apply.
• English proficiency is a must.
• Proficiency in a European Language that is not English is not required but could be an advantage.
• Able to work shift hours according to the office hours of the assigned country (Europe).

Responsibilities

• Involves providing clearance and brokerage support to external customers and completing any related administration
• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
• Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may elevate to senior team members

Skills

Accuracy & Attention to Detail

Microsoft Office & PC Skills

Planning & Organizing Skills

Interpersonal Skills

Problem Solving Skills

Education

Diploma or Bachelor's Degree

Job description

FedEx Group is recruiting in Malaysia for an entry-level role focused on clearance and brokerage support, administration, and process execution. The candidate will ensure accuracy, meet deadlines, and comply with internal and external standards while handling escalation for complex issues.

English proficiency is essential, and prior experience in a SSC, customs, or logistics environment is valued. The role may involve shift hours aligning with Europe office hours.