Citrix Administration Specialist

Kagina Pte Ltd; Ipoh; On-site; MYR 120,000 - 180,000; Full time

Job summary

Kagina Pte Ltd in Ipoh, Malaysia is seeking a Citrix Administration Specialist to maintain secure, scalable Citrix Virtual Apps and Desktops services for the enterprise. You will join a multi-disciplinary team delivering critical digital services.

You should have 5+ years hands-on experience with Citrix, virtualization, Windows Server, and Active Directory, and be adept at troubleshooting, patching, monitoring, and incident response to ensure smooth end-user computing.

Qualifications

• 5+ years hands-on Citrix administration and EUC experience.
• Experience with Windows Server, AD, and enterprise infrastructure.
• Strong troubleshooting and collaboration skills.

Responsibilities

• Administer Citrix Virtual Apps and Desktops environments.
• Manage images, catalogs, delivery groups, and published apps.
• Troubleshoot sessions, logon, performance, and access issues.
• Assist with patching, monitoring, and capacity planning.
• Maintain runbooks and documentation; collaborate with security and IT teams.
• Support security and compliance standards.
• Contribute to business continuity and service health reporting.

Skills

Citrix Administration

Virtualization

Windows Server

Active Directory

Enterprise EUC

Tools

StoreFront

Delivery Controllers

Director

ADC/NetScaler

MCS

PVS

Job description

As a Citrix Administration Specialist, you will support secure, reliable enterprise Citrix services. You will be a valued member of a multi-disciplinary team responsible for the delivery of key digital services and capabilities to the Customer's organization. This role requires 5+ years of hands-on experience with Citrix, virtualization, Windows Server, Active Directory, and enterprise end-user computing.

Key responsibilities

• Administer Citrix Virtual Apps and Desktops, including images, catalogs, delivery groups, published apps, and secure access
• Troubleshoot session, launch, profile, performance, printing, and access issues
• Support patching, upgrades, monitoring, capacity planning, and platform-health reporting
• Maintain documentation, runbooks, recovery procedures, and collaborate with infrastructure, security, and endpoint teams
• Troubleshoot complex Citrix issues and monitor service health
• Support security and compliance standards
• Partner with infrastructure, security, and application teams to deliver reliable, secure access for end users
• Support capacity planning and business continuity
• Maintain runbooks, knowledge articles, and support procedures

About you

• 5+ years administering Citrix, virtualization, Windows Server, Active Directory, and enterprise EUC environments
• Strong knowledge of Citrix Virtual Apps and Desktops, StoreFront, Delivery Controllers, Director, ADC/NetScaler concepts, MCS/PVS, and secure access
• Experience troubleshooting application launches, sessions, performance, profiles, logons, and access issues
• Ability to support patching, upgrades, monitoring, capacity planning, documentation, and reporting
• Strong communication, problem-solving, escalation management, and collaboration skills

About us

Customer is a global powerhouse semiconductor company. Customer's product families include Silicon Carbide materials, and power-switching devices targeted for various applications such as electric vehicles, fast charging, renewable energy and storage.