Cigar Retail Sales Pro - Customer Focus & B2B Growth

R&F Development Sdn Bhd; Johor Bahru; On-site; MYR 30,000 - 48,000; Full time

Benefits offered by this job

Meal allowances

Transportation allowances

Medical insurance

14 days annual leave

15 public holidays

Birthday gift

Festival gifts

13th month bonus

Staff parking

Staff discount on house purchase

Job summary

Guangzhou R&F Properties Co., Ltd. in Malaysia (R&F Princess Cove, JB) seeks a Cigar & Tobacco Retail Sales Executive to drive daily retail sales of cigars, cigarettes and tobacco products, while delivering exceptional customer service and maintaining store operations.

You will develop and grow sales channels with retailers, distributors, hotels, restaurants and cigar lounges, identify new customers, manage orders, quotes and after-sales service, and strive to meet personal and store targets.

Qualifications

• Minimum SPM or Diploma or equivalent required.
• Experience in retail, sales, tobacco, cigar, F&B, hotel, or related industries preferred.
• B2B or channel sales experience is a plus.
• Strong communication, sales, negotiation and customer service skills required.

Responsibilities

• Handle daily retail sales of cigars, cigarettes and tobacco products.
• Attend to customers, provide product recommendations and deliver good customer service.
• Manage cashiering, product display, stock control and daily store operations.
• Develop and maintain sales channels with retailers, distributors, hotels, restaurants, cigar lounges and other businesses.
• Identify and develop new customers and business opportunities.
• Follow up on customer orders, quotations, sales and after-sales service.
• Build strong customer relationships and encourage repeat business.
• Monitor market trends, competitor activities and customer needs.
• Achieve individual and store sales targets and provide regular sales reports.

Skills

Communication

Sales

Negotiation

Customer service

Self-motivated

Independent

Flexibility

Product knowledge (tobacco)

Education

Minimum SPM / Diploma

Job description

Guangzhou R&F Properties Co., Ltd. in Malaysia (R&F Princess Cove, JB) seeks a Cigar & Tobacco Retail Sales Executive to drive daily retail sales of cigars, cigarettes and tobacco products, while delivering exceptional customer service and maintaining store operations.

You will develop and grow sales channels with retailers, distributors, hotels, restaurants and cigar lounges, identify new customers, manage orders, quotes and after-sales service, and strive to meet personal and store targets.