Cigar Retail Sales Assistant / Manager

R&F Development Sdn Bhd; Johor Bahru; Presencial; MYR 30.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meal allowances

Transportation allowances

Medical insurance

14 days annual leave

15 public holidays

Birthday gift

Festival gifts

13th month bonus

Staff parking

Staff discount on house purchase

Descripción de la vacante

Guangzhou R&F Properties Co., Ltd. in Malaysia (R&F Princess Cove, JB) seeks a Cigar & Tobacco Retail Sales Executive to drive daily retail sales of cigars, cigarettes and tobacco products, while delivering exceptional customer service and maintaining store operations.

You will develop and grow sales channels with retailers, distributors, hotels, restaurants and cigar lounges, identify new customers, manage orders, quotes and after-sales service, and strive to meet personal and store targets.

Formación

• Minimum SPM or Diploma or equivalent required.
• Experience in retail, sales, tobacco, cigar, F&B, hotel, or related industries preferred.
• B2B or channel sales experience is a plus.
• Strong communication, sales, negotiation and customer service skills required.

Responsabilidades

• Handle daily retail sales of cigars, cigarettes and tobacco products.
• Attend to customers, provide product recommendations and deliver good customer service.
• Manage cashiering, product display, stock control and daily store operations.
• Develop and maintain sales channels with retailers, distributors, hotels, restaurants, cigar lounges and other businesses.
• Identify and develop new customers and business opportunities.
• Follow up on customer orders, quotations, sales and after-sales service.
• Build strong customer relationships and encourage repeat business.
• Monitor market trends, competitor activities and customer needs.
• Achieve individual and store sales targets and provide regular sales reports.

Conocimientos

Communication

Sales

Negotiation

Customer service

Self-motivated

Independent

Flexibility

Product knowledge (tobacco)

Educación

Minimum SPM / Diploma

Descripción del empleo

Cigar & Tobacco Retail Sales Executive role involving daily retail sales of cigars, cigarettes, and tobacco products, with responsibility for customer service, store operations, and business development across retail and B2B channels.

Key Responsibilities

• Handle daily retail sales of cigars, cigarettes, and tobacco products
• Attend to customers, provide product recommendations, and deliver good customer service
• Manage cashiering, product display, stock control, and daily store operations
• Develop and maintain sales channels with retailers, distributors, hotels, restaurants, cigar lounges, and other relevant businesses
• Identify and develop new customers and business opportunities
• Follow up on customer orders, quotations, sales, and after-sales service
• Build strong customer relationships and encourage repeat business
• Monitor market trends, competitor activities, and customer needs
• Achieve individual and store sales targets and provide regular sales reports

Job Requirements

• Minimum SPM / Diploma or equivalent
• Experience in retail, sales, tobacco, cigar, F&B, hotel, or related industries is preferred
• Experience in B2B or channel sales is an advantage
• Strong communication, sales, negotiation, and customer service skills
• Self-motivated, proactive, responsible, and sales-driven
• Able to work independently and manage daily store operations
• Willing to work weekends and public holidays
• Must comply with all company policies and applicable laws and regulations relating to tobacco product sales

Why Join Us

• Meal and transportation allowances
• Medical and health insurance coverage for permanent employees
• 14 days of annual leave and 15 public holidays
• RM150 birthday gift
• Festival gifts
• 13th Month Bonus (AWS)
• Staff Parking Provided
• Staff Discount on House Purchase

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as a Retail Executive?
• Which of the following types of qualifications do you have?
• How much notice are you required to give your current employer?
• How many years' experience do you have as a Fast Moving Consumer Goods Sales Executive?
• How would you rate your Mandarin language skills?

Guangzhou R&F Properties Co., Ltd. ("R&F") (SEHK: 2777), established in 1994 with a registered capital of CNY806 million specialize on property design, construction, and sales, management and property related services in China.

Headquartered in Guangzhou, we have to date built up our scale to 25 other key cities and regions including Beijing, Tianjin, Harbin, Xi'an, Taiyuan, Datong, Shenyang, Shanghai, Nanjing, Chongqing, Chengdu, Huizhou, Hainan, Hangzhou, Wuxi, Changsha, Guiyang, Meizhou, Fuzhou, Guiyang, Nanning, Baotou, Foshan, Zhuhai and Malaysia.

We develop R&F Princess Cove in JB, Malaysia which encapsulates the HOPSCA Marina Living Concept - a first in South East Asia.

Guangzhou R&F Properties Co., Ltd. ("R&F") (SEHK: 2777), established in 1994 with a registered capital of CNY806 million specialize on property design, construction, and sales, management and property related services in China.

Headquartered in Guangzhou, we have to date built up our scale to 25 other key cities and regions including Beijing, Tianjin, Harbin, Xi'an, Taiyuan, Datong, Shenyang, Shanghai, Nanjing, Chongqing, Chengdu, Huizhou, Hainan, Hangzhou, Wuxi, Changsha, Guiyang, Meizhou, Fuzhou, Guiyang, Nanning, Baotou, Foshan, Zhuhai and Malaysia.

We develop R&F Princess Cove in JB, Malaysia which encapsulates the HOPSCA Marina Living Concept - a first in South East Asia.

What can I earn as a Retail Sales Manager