Chief Steward

Advanced Prestige Sdn Bhd (Sutera Harbour Resort); West Coast Division; On-site; MYR 90,000 - 150,000; Full time

Job summary

Advanced Prestige Sdn Bhd (Sutera Harbour Resort) seeks an experienced Chief Steward to lead the daily Stewarding Department in a five-star hotel setting. You will ensure top-notch cleanliness, sanitation, and food safety across kitchen and back-of-house areas while supporting the wider Food & Beverage operation.

The role demands five years in a Chief Steward position, strong HACCP knowledge, proven leadership, and the ability to manage schedules, inventories, and costs.

Qualifications

• Diploma or equivalent in Hospitality Management or related field.
• 5+ years as Chief Steward in a five-star hotel or resort.
• Strong knowledge of food safety, hygiene, sanitation standards, and HACCP practices.
• Proven leadership and team management skills.
• Good communication and interpersonal skills.
• Ability to work under pressure in a fast-paced environment.
• Proficiency in inventory control, scheduling, and operational planning.
• Knowledge of workplace safety regulations and best practices.
• Willingness to work shifts, weekends, and public holidays.

Responsibilities

• Supervise and manage daily stewarding operations.
• Ensure cleanliness and sanitation of kitchen areas, equipment, and outlets.
• Plan, organise, and monitor stewarding staff schedules.
• Inspect kitchen and back-of-house areas for hygiene and safety.
• Control inventory of cleaning supplies, chemicals, and equipment.
• Coordinate with the Executive Chef and F&B Management.
• Train and develop stewarding team to boost productivity and service.
• Handle waste storage, disposal, and environmental safety.
• Monitor breakage, losses, and equipment maintenance to reduce costs.
• Prepare reports and maintain records of stewarding operations.

Skills

Leadership

Team management

Communication

Interpersonal skills

HACCP knowledge

Food safety

Inventory control

Scheduling

Operational planning

Pressure handling

Education

Diploma in Hospitality Management

Job description

Lead the daily operations of the Stewarding Department in a reputable five-star hotel or resort environment. This role is responsible for maintaining high standards of cleanliness, sanitation, food safety, and operational efficiency across kitchen and back-of-house areas while supporting the wider Food & Beverage operation.

Key responsibilities

Supervise and manage the daily operations of the Stewarding Department.

Ensure cleanliness and sanitation of all kitchen areas, equipment, utensils, and Food & Beverage outlets in accordance with hotel standards and HACCP requirements.

Plan, organise, and monitor stewarding staff schedules and assignments.

Conduct regular inspections of kitchen and back-of-house areas to ensure compliance with hygiene and safety regulations.

Control inventory of cleaning supplies, chemicals, and stewarding equipment.

Coordinate with the Executive Chef, Food & Beverage Management, and other departments to support operational requirements.

Train, coach, and develop stewarding team members to enhance productivity and service quality.

Ensure proper handling, storage, and disposal of waste according to environmental and safety standards.

Monitor breakage, losses, and equipment maintenance to minimise operational costs.

Prepare reports and maintain accurate records related to stewarding operations.

What we're looking for

Minimum Diploma or equivalent qualification in Hospitality Management or a related field.

Minimum five years of experience as a Chief Steward within a reputable five-star hotel or resort environment.

Strong knowledge of food safety, hygiene, sanitation standards, and HACCP practices.

Proven leadership and team management skills.

Good communication and interpersonal skills.

Ability to work under pressure in a fast-paced environment.

Proficiency in inventory control, scheduling, and operational planning.

Knowledge of workplace safety regulations and best practices.

Willingness to work shifts, weekends, and public holidays as required.