STEWARD SUPERVISOR

Geo Resort Sdn. Bhd.; Genting Highlands; On-site; MYR 40,000 - 70,000; Full time

Job summary

Geo Resort Sdn. Bhd.

in Genting Highlands, Pahang, is seeking an experienced Steward Supervisor to oversee stewarding operations and manage a team of stewards, ensuring cleanliness, hygiene, and safety across kitchen and dining areas to support the culinary team and guest experience. The role requires 3–5 years in stewarding or F&B with at least 2 years in a supervisory role, strong knowledge of food safety, proficiency with commercial kitchen equipment, and outstanding leadership and

Qualifications

• Minimum 3-5 years of experience in stewarding or food and beverage operations, with at least 2 years in a supervisory or lead role.
• Strong knowledge of food safety, hygiene standards, and sanitation best practices in hospitality environments.
• Proficiency in operating commercial kitchen equipment and stewarding machinery.
• Excellent leadership and team management skills with the ability to motivate and develop staff.
• Outstanding organisational and time management abilities to handle multiple priorities in a fast-paced environment.
• Attention to detail and a commitment to maintaining the highest standards of cleanliness and quality.
• Effective communication skills in English; knowledge of additional languages is advantageous.
• Physical ability to perform repetitive tasks, lift heavy items, and work in a warm kitchen environment.
• Flexibility to work shifts, including weekends and public holidays as required by resort operations.
• Relevant certifications in food safety or hospitality management are preferred

Responsibilities

• Supervise and manage the stewarding team, providing training, guidance, and performance feedback to ensure consistent excellence in all cleaning and sanitation duties
• Develop and implement cleaning schedules and protocols for kitchen equipment, utensils, crockery, glassware, and dining areas
• Monitor and maintain compliance with food safety regulations, health and hygiene standards, and company policies
• Conduct regular inspections of stewarding areas to ensure cleanliness, proper equipment maintenance, and safe storage of chemicals and cleaning materials
• Manage inventory of cleaning supplies, detergents, and equipment, and coordinate with relevant departments for procurement and maintenance
• Respond promptly to requests from the kitchen and food service staff, ensuring minimal disruption to operations
• Troubleshoot equipment issues and coordinate repairs with maintenance teams when necessary
• Maintain detailed records of cleaning activities, equipment maintenance, and any incidents or safety concerns
• Foster a culture of teamwork, accountability, and continuous improvement within the stewarding department
• Participate in regular staff meetings and contribute to departmental initiatives and improvements

Skills

Leadership

Food safety

Hygiene standards

Kitchen equipment operation

Team training

Time management

English communication

Job description

About the role

Reporting to the Food and Beverage Manager, we are seeking an experienced Steward Supervisor to join our team at Geo Resort Sdn. Bhd. in Genting Highlands, Pahang. This is a full-time position that plays a vital role in maintaining the highest standards of cleanliness, hygiene, and sanitation across our kitchen and food service areas. As Steward Supervisor, you will oversee the stewarding operations, manage a team of stewards, and ensure that all equipment, utensils, and facilities meet our stringent quality and safety standards. Your contribution will be essential to supporting our culinary team and maintaining the exceptional guest experience that defines our resort.

Key responsibilities

Supervise and manage the stewarding team, providing training, guidance, and performance feedback to ensure consistent excellence in all cleaning and sanitation duties

Develop and implement cleaning schedules and protocols for kitchen equipment, utensils, crockery, glassware, and dining areas

Monitor and maintain compliance with food safety regulations, health and hygiene standards, and company policies

Conduct regular inspections of stewarding areas to ensure cleanliness, proper equipment maintenance, and safe storage of chemicals and cleaning materials

Manage inventory of cleaning supplies, detergents, and equipment, and coordinate with relevant departments for procurement and maintenance

Respond promptly to requests from the kitchen and food service staff, ensuring minimal disruption to operations

Troubleshoot equipment issues and coordinate repairs with maintenance teams when necessary

Maintain detailed records of cleaning activities, equipment maintenance, and any incidents or safety concerns

Foster a culture of teamwork, accountability, and continuous improvement within the stewarding department

Participate in regular staff meetings and contribute to departmental initiatives and improvements

What we’re looking for

Minimum 3-5 years of experience in stewarding or food and beverage operations, with at least 2 years in a supervisory or lead role

Strong knowledge of food safety, hygiene standards, and sanitation best practices in hospitality environments

Proficiency in operating commercial kitchen equipment and stewarding machinery

Excellent leadership and team management skills with the ability to motivate and develop staff

Outstanding organisational and time management abilities to handle multiple priorities in a fast-paced environment

Attention to detail and a commitment to maintaining the highest standards of cleanliness and quality

Effective communication skills in English; knowledge of additional languages is advantageous

Physical ability to perform repetitive tasks, lift heavy items, and work in a warm kitchen environment

Flexibility to work shifts, including weekends and public holidays as required by resort operations

Relevant certifications in food safety or hospitality management are preferred

What we offer

At Geo Resort Sdn. Bhd., we value our team members and provide a supportive work environment where your contributions are recognised and rewarded. We offer competitive remuneration, opportunities for career development and progression within the hospitality industry, and a structured training programme to enhance your professional skills. We are committed to maintaining a safe and healthy workplace, and we provide our staff with access to welfare benefits and support programmes. As part of our resort team, you will enjoy the vibrant and dynamic culture of Genting Highlands, working alongside dedicated professionals who share your passion for hospitality excellence.

About us

Geo Resort Sdn. Bhd. is a premier hospitality destination located in the scenic Genting Highlands, Pahang. We are dedicated to providing exceptional guest experiences through our world‑class facilities, diverse dining options, and warm, professional service. Our resort is committed to creating a welcoming atmosphere where guests and staff alike feel valued and appreciated. We uphold the highest standards of quality, safety, and customer satisfaction in all aspects of our operations. With a focus on continuous improvement and employee development, we strive to be the preferred choice for travellers seeking an unforgettable retreat in Malaysia's most iconic highland resort.