Chief Operating Officer (COO)

Jobinmalaysia; Kuala Lumpur; On-site; MYR 450,000 - 750,000; Full time

Benefits offered by this job

Competitive pay

Leadership growth

Dynamic environment

Global growth exposure

Best practices exposure

Job summary

Taamul Khaas in Malaysia seeks a Chief Operating Officer to lead pre-opening and ongoing restaurant operations, ensuring brand standards, regulatory compliance and sustainable growth. You will drive P&L, cost control and vendor relationships while building high-performing teams to deliver exceptional guest experiences.

The role requires deep F&B operations expertise, strong leadership, and a proven track record in launching and scaling multi-outlet operations in Malaysia’s market.

Qualifications

• Minimum 12–15 years of progressive operational experience in the F&B, restaurant or hospitality industry.
• At least 5 years in a senior leadership role (Operations/COO/General Manager) with multi-outlet experience.
• Proven experience in restaurant setup, launch and scaling of operations.
• Strong commercial acumen with understanding of P&L, food cost, manpower cost and operational KPIs.
• Excellent leadership, communication and stakeholder management skills.
• Familiarity with the Malaysian market, regulatory environment and hospitality standards (preferred).
• Degree in Hospitality Management, Business Administration or related field (Master’s preferred)

Responsibilities

• Lead end-to-end operations including pre-opening, launch and ongoing management of restaurant(s)
• Oversee daily operations (kitchen, service, quality, customer experience)
• Develop and implement operational strategies, SOPs and controls
• Manage vendor relationships, procurement and supply chain
• Drive sales, marketing collaboration and brand positioning
• Ensure food safety, hygiene, licensing and regulatory compliance
• Manage P&L, cost control and manpower planning
• Lead, mentor and build high-performing teams
• Support business expansion and new outlet development across Malaysia

Skills

Restaurant operations

P&L management

Vendor management

Strategic leadership

Regulatory compliance

People management

Market familiarity Malaysia

Education

Bachelor’s degree in Hospitality Management or related field

Master’s degree preferred

Job description

Role Purpose

The Chief Operating Officer (COO) will lead and oversee the overall operations of Taamul Khaas in Malaysia, ensuring a successful launch, efficient day-to-day operations, sustainable growth and operational excellence. The COO will be responsible for driving performance across all restaurant operations, from pre-opening management, to ongoing management, in line with the Company’s strategic vision, brand standards and regulatory requirements.

Key Responsibilities

• Lead end-to-end operations including pre-opening, launch and ongoing management of restaurant(s)
• Oversee daily operations (kitchen, service, quality, customer experience)
• Develop and implement operational strategies, SOPs and controls
• Manage vendor relationships, procurement and supply chain
• Drive sales, marketing collaboration and brand positioning
• Ensure food safety, hygiene, licensing and regulatory compliance
• Manage P&L, cost control and manpower planning
• Lead, mentor and build high-performing teams
• Support business expansion and new outlet development across Malaysia

Ideal Candidate

• Minimum 12–15 years of progressive operational experience in the F&B, restaurant or hospitality industry
• At least 5 years in a senior leadership role (Operations/COO/General Manager) with multi-outlet experience
• Proven experience in restaurant setup, launch and scaling of operations
• Strong commercial acumen with understanding of P&L, food cost, manpower cost and operational KPIs
• Excellent leadership, communication and stakeholder management skills
• Familiarity with the Malaysian market, regulatory environment and hospitality standards (preferred)
• Degree in Hospitality Management, Business Administration or related field (Master’s preferred)

What We Offer

• Competitive Remuneration Package
• Leadership Growth Opportunities
• Dynamic and Supportive Work Environment
• Be Part of an International Growth Story
• Exposure to Global Best Practices