Change/Release Manager Lead

7802 Accent.Tech.Solut.Sdn Bhd Company; Petaling Jaya; On-site; MYR 280,000 - 360,000; Full time

Job summary

Accenture is seeking an experienced Strategic Program Lead to drive planning, execution, and delivery of complex strategic initiatives in a fast-paced environment. The role focuses on alignment with business objectives, effective stakeholder engagement, and measurable value across multiple projects and teams.

The ideal candidate combines program leadership with expertise in configuration and release management, change management, and stakeholder engagement, offering opportunities to influence

Qualifications

• Bachelor's degree in Business, Information Technology, Engineering, Project Management, or a related discipline.
• Proven experience leading large-scale strategic programs and complex project portfolios in a corporate environment.
• Advanced expertise in Configuration & Release Management.
• Strong understanding of project governance, risk management, program planning, and execution methodologies.
• Demonstrated ability to manage multiple stakeholders and influence decision-making across diverse teams.
• Experience leading cross-functional teams and driving collaboration in matrix organizations.
• Excellent communication, presentation, problem-solving, and leadership skills.

Responsibilities

• Lead the development, planning, and execution of strategic programs and projects aligned with organizational goals and business priorities.
• Drive end-to-end program governance, ensuring delivery milestones, timelines, budgets, risks, and dependencies are effectively managed.
• Collaborate with cross-functional teams to coordinate activities, streamline delivery processes, and ensure successful program outcomes.
• Oversee configuration and release management activities to support stable, controlled, and efficient deployment of business and technology changes.
• Manage product and organizational changes, ensuring stakeholder readiness, adoption, and successful implementation.
• Build and maintain strong relationships with stakeholders at multiple levels, facilitating alignment, communication, and decision-making.
• Monitor program performance, identify issues and risks proactively, and implement corrective actions to maintain project quality and delivery commitments.
• Foster a culture of continuous improvement by identifying opportunities to enhance operational processes, delivery methodologies, and governance practices.
• Mentor and guide team members, supporting capability development, knowledge sharing, and professional growth.

Skills

Strategic program leadership

Release management

Stakeholder engagement

Cross-functional leadership

Communication

Education

Bachelor's degree in Business, Information Technology, Engineering, Project Management

Job description

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™. Join Accenture to work at the heart of change. Visit us at www.accenture.com. #LI-GM Change/Release Manager Lead

Location: Malaysia (On-site)

Years of Experience: 8 -12 years

About the Role

Accenture is seeking an experienced Strategic Program Lead to drive the planning, execution, and delivery of complex strategic initiatives within a dynamic and fast-paced environment. This role will play a critical part in aligning program outcomes with business objectives, ensuring effective stakeholder engagement, and delivering measurable value across multiple projects and teams. The ideal candidate combines strong program leadership capabilities with expertise in configuration and release management, change management, and stakeholder engagement. This position offers the opportunity to influence strategic decisions, lead cross-functional teams, and contribute to large-scale business transformation initiatives.

Key Responsibilities

• Lead the development, planning, and execution of strategic programs and projects aligned with organizational goals and business priorities.
• Drive end-to-end program governance, ensuring delivery milestones, timelines, budgets, risks, and dependencies are effectively managed.
• Collaborate with cross-functional teams to coordinate activities, streamline delivery processes, and ensure successful program outcomes.
• Oversee configuration and release management activities to support stable, controlled, and efficient deployment of business and technology changes.
• Manage product and organizational changes, ensuring stakeholder readiness, adoption, and successful implementation.
• Build and maintain strong relationships with stakeholders at multiple levels, facilitating alignment, communication, and decision-making.
• Monitor program performance, identify issues and risks proactively, and implement corrective actions to maintain project quality and delivery commitments.
• Foster a culture of continuous improvement by identifying opportunities to enhance operational processes, delivery methodologies, and governance practices.
• Mentor and guide team members, supporting capability development, knowledge sharing, and professional growth.

Required Qualifications

• Bachelor's degree in Business, Information Technology, Engineering, Project Management, or a related discipline.
• Proven experience leading large-scale strategic programs and complex project portfolios in a corporate environment.
• Advanced expertise in Configuration & Release Management.
• Strong understanding of project governance, risk management, program planning, and execution methodologies.
• Demonstrated ability to manage multiple stakeholders and influence decision-making across diverse teams.
• Experience leading cross-functional teams and driving collaboration in matrix organizations.
• Excellent communication, presentation, problem-solving, and leadership skills.

Preferred Qualifications

• Advanced experience in Product Change Management.
• Strong knowledge of Release Management practices and frameworks.
• Professional certifications such as PMP, PgMP, PRINCE2, Agile, SAFe, ITIL, or equivalent.
• Experience supporting business transformation, digital initiatives, or enterprise change programs.
• Familiarity with financial services, banking, or regulated industry environments.

Employment Equal Opportunities

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.

Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

With us, you’ll continue to learn and grow so you can advance in your career.

Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive.

Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture