CelcomDigi Customer Services (Immediately Hiring)

Wingo Starr Group Sdn Bhd; Kuala Lumpur; On-site; MYR 45,000 - 56,000; Full time

Job summary

Wingo Starr Group invites applications for a Customer Service Executive. The role is on-site at Bangsar South with standard hours Monday to Friday, 9:00 AM–6:00 PM and Saturday 9:00 AM–1:00 PM, no night shift.

You will handle customer calls, explain products and billing, update records, and promote services.

Qualifications

• Minimum SPM or Diploma.
• Entry-level / Junior Executive.
• 0–2 years of experience.
• Fresh graduates are welcome.
• Good communication in Bahasa Malaysia and English.
• Cantonese is an added advantage.

Responsibilities

• Handle customer enquiries through calls
• Explain products, services, billing, and payment matters
• Update customer records accurately
• Recommend suitable services
• Perform retention and up selling
• Meet daily and monthly KPIs

Skills

Bahasa Malaysia

English

Education

SPM or Diploma

Job description

CelcomDigi Customer Services (Immediately Hiring)

Customer Service Executive (No Night Shift)

Join Wingo Starr Group’s CelcomDigi Customer Service Team and build your career in a stable, supportive working environment.

Salary & Benefits

Basic salary: Up to RM2,500

Monthly incentives: Up to RM2,000

Potential income: RM4,000–RM5,000

Full training and ongoing coaching

Clear career progression to Senior Executive or Team Leader

Work Arrangement

On-site at Bangsar South, directly above LRT Kerinchi.

Monday to Friday: 9:00 AM–6:00 PM
Saturday: 9:00 AM–1:00 PM
No night shift

Responsibilities

Handle customer enquiries through calls

Explain products, services, billing, and payment matters

Update customer records accurately

Recommend suitable services

Perform retention and up selling

Meet daily and monthly KPIs

Requirements

Minimum SPM or Diploma

Entry-level / Junior Executive

0–2 years of experience

Fresh graduates are welcome

Good communication in Bahasa Malaysia and English

Cantonese is an added advantage

Positive, responsible, and willing to learn

Business Support Services 101-1,000 employees

WSG is a fast-growing Business Process Outsourcing (BPO) company in the Asia Pacific region, driven by bold vision, strong leadership, and a people-first culture. We believe sustainable growth begins from within by empowering our people to grow with the organization. Certified with ISO 9001:2015 and ISO/IEC 27001:2022, we uphold strong standards in quality management and information security. We deliver value-driven solutions tailored to meet the evolving needs of today’s industries.

WSG is a fast-growing Business Process Outsourcing (BPO) company in the Asia Pacific region, driven by bold vision, strong leadership, and a people-first culture. We believe sustainable growth begins from within by empowering our people to grow with the organization. Certified with ISO 9001:2015 and ISO/IEC 27001:2022, we uphold strong standards in quality management and information security. We deliver value-driven solutions tailored to meet the evolving needs of today’s industries.