CCTV & Access Control Tech Support Specialist

STAFFKING PTE LTD; Kuala Lumpur; On-site; MYR 134,000 - 204,000; Full time

Job summary

Staffking Pte Ltd is seeking a Technical Support Executive for CCTV and access control systems, based in Singapore. The role involves hands-on support, installation, and training for customers across CCTV, biometric and access control products.

You will diagnose hardware, software, network and integration faults and help keep projects running smoothly with internal teams and vendors. Exposure to security tech and networking is essential.

Qualifications

• Background in networking, IP configuration and troubleshooting.
• Exposure to CCTV, biometric or access control systems (e.g. Hikvision, Dahua, ZKTeco) would be an advantage.

Responsibilities

• Provide support by phone, email and onsite visits for CCTV, biometric and access control systems.
• Diagnose hardware, software, network and integration faults and resolve them.
• Install, configure, test and commission systems, including product checks before deployment.
• Understand customers' technical needs and recommend suitable security products and solutions.
• Train customers on products and software after installation.
• Support project presentations, system demonstrations and handovers.
• Work with customers, vendors, contractors and internal teams to keep projects running smoothly.
• Keep up with the latest security, networking and surveillance technologies.

Skills

Networking

IP configuration

Troubleshooting

CCTV / Access control exposure

Job description

Staffking Pte Ltd is seeking a Technical Support Executive for CCTV and access control systems, based in Singapore. The role involves hands-on support, installation, and training for customers across CCTV, biometric and access control products.

You will diagnose hardware, software, network and integration faults and help keep projects running smoothly with internal teams and vendors. Exposure to security tech and networking is essential.