CB IB Operations & Controls – Branch Operation Analyst (Corporate Actions) - NCT

0834 Deutsche Bank (Malaysia) Berhad; Kampung Cendana; Hybrid; MYR 48,000 - 80,000; Full time

Benefits offered by this job

Flexible work arrangement

Corporate group insurance

EAP – free and confidential counseling

Comprehensive leave benefits undefined

Job summary

Deutsche Bank is seeking a reliable professional for Corporate Actions operations in Malaysia. The role focuses on end-to-end processing for local and foreign markets, with emphasis on accuracy and timely instructions, while exploring process optimization and AI-enabled automation.

The position values flexibility, a strong analytic mindset, and the ability to manage high-volume workloads during peak seasons.

Qualifications

• 1 to 3 years of experience in financial services operations preferred, but highly motivated fresh graduates considered.
• Bachelor’s degree or the equivalent combination of education and experience is required.
• Fluent in English (verbal and written).
• Strong analytical skills, attention to detail, and ability to work under tight deadlines.
• Excellent written and verbal communication skills.
• Ability to manage high-volume workloads and adapt to changing priorities during peak seasons.
• Strong familiarity and comfort with modern digital workspace tools.
• Hands-on experience or aptitude for leveraging AI or smart workflow tools to drive efficiency.

Responsibilities

• End-to-end processing of corporate actions for local and foreign markets. Monitor and validate announcements, ensure timely instruction capture and entitlement calculations.
• Process Re-Engineering & Transformation: identify bottlenecks and contribute to scalable solutions; promote AI/workflow automation to reduce manual tasks.
• Risk Management & Control: adhere to internal controls, perform reconciliations, and escalate issues promptly.
• Client Service & Stakeholder Management: act as a point of contact for inquiries and ensure SLAs are met.

Skills

Fluent English

Analytical skills

Attention to detail

Communication skills

Education

Bachelor’s degree

Tools

Digital workspace tools

AI tools

Job description

Job Description: Details of the Division and Team: The Corporate Actions team is a streamlined unit responsible for managing the end-to-end complexities of corporate events across both local and foreign markets. The team operates in a dynamic environment, ensuring precise execution and mitigating risk associated with complex market events. To maintain our high standards of service delivery and effectively manage the peak volume season starting in April, alongside navigating highly manual processes within Malaysian market, We are seeking a reliable, dedicated, and forward-thinking professional who will not only support core operations but also actively contribute to the digital transformation and optimization of our processing workflows.

You can expect:

• Flexible work arrangement
• Corporate group insurance
• EAP – free and confidential counseling, online work-life resources
• Comprehensive leave benefits undefined

Your key responsibilities:

• 1. Corporate Actions Processing End-to-end processing of both mandatory and voluntary corporate action events for local and foreign markets. Monitor and validate corporate action announcements from various data sources (depositories, agents) Ensure timely and accurate instruction capture, election submission, and entitlement calculations.
• 2. Process Re-Engineering & Transformation Workflow Optimization: Identify and highlight operational bottlenecks in daily workflows. Particularly within highly manual environments like the Malaysian market and contribute to scalable process re-engineering solutions. Digital & AI Integration: Proactively suggest opportunities to leverage bank-approved AI tools and workflow automation solutions to streamline repetitive tasks and reduce manual touchpoints.
• 3. Risk Management & Control Adhere to strict internal control frameworks and industry regulations to minimize financial and reputational risk Perform daily reconciliations of positions, cash, and stock entitlements, promptly investigating and resolving any breaks or discrepancies. Escalate potential risks or processing bottlenecks to management in a timely manner.
• 4. Client Service & Stakeholder Management Act as a key point of contact for internal and external stakeholders regarding corporate action inquiries. Deliver high-quality, timely, and professional responses to client queries, ensuring service level agreements (SLAs) are consistently met or exceeded.

Your skills and experience:

• 1 to 3 years of experience in financial services operations (preferably in Securities Services, Custody, or Corporate Action) is preferred, but highly motivated fresh graduates with a high technical aptitude and fast learning capabilities will also be considered.
• Bachelor’s degree or the equivalent combination of education and experience is required.
• Fluent in English (verbal and written)
• Strong analytical skills, attention to detail, and ability to work under tight deadlines.
• Excellent written and verbal communication skills.
• Ability to manage high-volume workloads and adapt to changing priorities during peak seasons.
• Strong familiarity and comfort with modern digital workspace tools.
• Hands-on experience or a strong aptitude for leveraging AI or smart workflow tools to drive efficiency is preferred.
• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Deutsche Bank & Diversity We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management (DWS) division. Together we can make a great impact for our clients at home and abroad, securing their lasting success and financial security. More information at: Deutsche Bank Careers (db.com)