Cashier - Desa Petaling Kuala Lumpur

TRENDCELL SDN. BHD. (Retail); Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

KWSP

SOCSO/EIS

Overtime pay

Uniform provided

Annual increment and bonus

Medical and insurance

Free hostel for outstation candidates

Advance Salary Scheme - Paywatch (T&C)

Job summary

Jaya Grocer in Malaysia is seeking a diligent Cashier Support role to manage POS ID generation, cash handling, and daily sales reconciliation. You will assist the Chief Cashier and Store Manager to ensure accurate cash flows, reports, and effective customer service across outlets.

The position requires 18+ years, full-time availability, and ability to work with minimal supervision. Bahasa Malaysia and English proficiency are essential, as are attention to detail and strong interpersonal skills.

Qualifications

• Must be 18 years or older.
• Open for full-time only.
• Minimum 1 year working experience as cashier or a fresh graduate with a minimum SPM level.
• Proficient in Bahasa Malaysia and English.
• Able to handle cash and POS systems.

Responsibilities

• Generate POS IDs for the Assistant Chief Cashier (ACC) and cashiers when authorized and verified by the Chief Cashier (CC).
• Assist in preparing cash floats and distributing them to all cashiers, ensuring sufficient small notes and loose change when authorized by the Chief Cashier (CC).
• Ensure that each cashier counter's total sales collection tallies with daily sales and tabulate all relevant cashier reports as per SOP and verify them with the Chief Cashier (CC).
• Compute cash daily according to the daily sales report and hand over as per SOP.
• Compile cashier documents and submit to Store Manager before forwarding to accounts department.
• Assist the Chief Cashier (CC) in pre-planning cashier department schedules and ensure sufficient manpower.
• Attend to customer inquiries, handle complaints, provide solutions, and handle refunds/exchanges politely.
• Resolve and verify cashier transaction errors before authorizing corrections and document them.
• Assist in training subordinates according to company standards.
• Ensure cashier duties/operations follow SOP/Handbook (tidiness, grooming, greetings).
• Brief subordinates on sales, marketing, and promotions and provide feedback to superiors.
• Perform other duties related to general operations and ad-hoc tasks.

Skills

Cash handling

Customer service

Communication

Independent worker

Bilingual (BM/English)

Education

SPM or equivalent

Job description

You will be based at Jaya Grocer near your outlet before going to this new outlet

Job Responsibility

Generate POS IDs for the Assistant Chief Cashier (ACC) and cashiers when authorized and verified by the Chief Cashier (CC)

Assist in preparing cash floats and distributing them to all cashiers, ensuring sufficient small notes and loose change (coins) when authorized by the Chief Cashier (CC)

Ensure that each cashier counter's total sales collection (cash, card, and e-wallet) tallies with daily sales and tabulate all relevant cashier reports (Sales Collection report, Terminal Report, TNG sales report, etc.) as per company SOP and verify them with the Chief Cashier (CC)

Ensure that cash is calculated and packed according to the daily sales report, to be verified by the Store Manager/appointed personnel, and handed over as per the schedule according to company SOP

Compile all relevant cashier documents and submit them to the Store Manager for approval before forwarding them to the accounts department

Assist the Chief Cashier (CC) in pre-planning the cashier department's working schedule and ensure that there is sufficient manpower for daily cashier operations.

Be responsible for attending to customer inquiries, handling complaints, providing solutions, and handling alternatives (Refund, Return & Exchange) politely

Be responsible for resolving and verifying all cashier transaction errors (voiding, cancellation, etc.) before authorizing any correction adjustments and properly documenting them

Assist in training all subordinates according to company standards and job training guidelines and follow up on overall performance progress

Ensure that cashier duties and operational workflows are executed as per company SOP/Handbook, such as counter tidiness, staff grooming, greeting, etc

Ensure that all sales, marketing, and promotional activities are briefed to subordinates and provide feedback on relevant issues to superiors

Perform any other duties related to general operational functions and ad-hoc assignments

Job Requirements

Candidate must 18 yo and above

Open for FULL TIME only

Minimum 1 years working experience as cashier or a fresh graduates with a minimum SPM level

Required language(s): Bahasa Malaysia and English

Basic communication skills and interpersonal skills

Customer satisfaction oriented

Able to work independently with minimum supervision

Attention to detail and good in handling cash any POS system

Minimum education: SPM and above

KWSP, SOCSO, EIS contribution

Overtime pay

Cashier and attendance allowance

Uniform provided and FOC

Annual Increment and bonus

Medical and Insurance

Free Hostel (for outstation candidates)

Advance Salary Scheme - Paywatch (T&C)

Jaya Grocer is a leading premium supermarket chain in Malaysia and an affiliate of Grab, Southeast Asia’s leading superapp. With over 50 stores, we offer high-quality, fresh, and imported products.

Through our online-to-offline (O2O) model, we provide seamless shopping experiences both in-store and online, with cashless checkouts, GrabRewards, and our Grab Signatures private label.

Driven by our values—Teamwork, Trust, Integrity, Customer Satisfaction, and Growth—we aim to deliver quality, value, and convenience to every customer.