Cashier

Ria Money Transfer, INC.; Johor Bahru; On-site; MYR 20,000 - 33,000; Full time

Benefits offered by this job

EPF/SOCSO/EIS

Medical & dental allowances

Hospitalization insurance

ESPP

Paid vacation/sick leave

Growth opportunities

Team events

Job summary

Ria Money Transfer is seeking a Frontline Cashier in Retail Operations to provide exceptional customer service by processing money transfers, currency exchanges, and other financial services. You will verify customer information, balance cash, and ensure accurate daily records while upholding company procedures.

The role emphasizes strong customer service, basic computer skills (Word/Excel), and flexibility to work weekends.

Qualifications

• Fresh graduate with SPM and above.
• Ability to work flexible schedules, including weekends.
• Some computer knowledge with MS Word and Excel.

Responsibilities

• Interact with customers face to face to process products and services.
• Accurately verify or enter customer information on our systems.
• Assist customers with inquiries, service questions, or location information.

Skills

Customer service

Flexibility

Problem solving

Education

SPM and above

Tools

MS Word

MS Excel

Job description

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE

As a Cashier, in Retail Operations, your role will be providing frontline customer service by processing transactions, handling inquiries, ensuring accurate records, and supporting daily operations in compliance with company procedures.

ROLES & RESPONSIBILITIES

• Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency.
• Accurately verify or enter the customer’s information on our systems.
• Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.
• Recognize problems, issues or complaints during queries and propose solutions or elevate to the management team.
• Keep up to date with Ria’s products, services, and policies.
• Balance your cash register and prepare cash for bank deposit.
• Prepare your daily transactions record.
• Perform other duties as assigned or requested by your colleagues and superiors.

POSITION REQUIREMENTS

• Fresh graduate with SPM and above
• Ability to work flexible schedules, including weekends.
• Some computer knowledge with ability to use MS Word and Excel.
• Cash handling experience is highly preferred.
• Strong customer service skills.

PERKS & BENEFITS

• Statutory Contributions – EPF, SOCSO, EIS
• Annual Medical and Dental allowances
• General Hospitalization and Surgical Insurance
• Employee Stock Purchase Plan (ESPP)
• Paid Vacation / Sick Leave
• Growth Opportunities
• Corporate gatherings, team bonding events, and much more!

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at: http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.