Cargo Operations Planning & Execution (Admin Ops)

Hapag-Lloyd; Selangor; On-site; MYR 48,000 - 72,000; Full time

Job summary

Jora Malaysia is seeking to strengthen its Cargo Operations Planning & Execution (Admin Ops) team by handling work orders and invoicing processes, coordinating with internal operations, vendors, and BA to ensure services are recorded, billed, and settled promptly.

The role focuses on issuing WO, validating costs, ensuring vendor agreements and DG rules compliance, and supporting month-end closing with the Finance team.

Qualifications

• Fluent in written and spoken English.
• Excellent communication and negotiation skills.
• Highly analytical mindset and ability to work systematically under pressure.
• Proficient in MS Office applications.

Responsibilities

• Prepare and issue WO for operational services.
• Coordinate with internal operations team to validate costs before issuing WO.
• Ensure vendor agreements, rates, and service descriptions are accurate and up to date.
• Flag discrepancies or irregularities in billing or vendor charges.
• Ensure timely and accurate invoicing to liable party to avoid revenue delays.
• Ensure documents meet audit, compliance, and data retention requirements.
• Follow Admin Ops SOP and billing processes.
• Coordinate with Finance for month-end closing and reconciliation activities.
• Coordinate with internal stakeholders to validate service completion and cost inputs.
• Liaise with port agents, vendors, and terminals regarding documentation and billing queries.
• Perform & handle ICCL checks (internal finance controlling) - cargo related.
• Create TREX and follow with liable office for closure.
• Maintenance of terminal dates – RVT V2530.
• Maintain / review DG rules port related in coordination with Global DG.

Skills

Fluent English

Excellent communication

Negotiation skills

Highly analytical mindset

MS Office applications

Education

University Degree / Diploma in Marine Studies

Tools

MS Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Cargo Operations Planning & Execution (Admin Ops)

To support the operations team by accurately handling WO, invoicing processes and operations administrative related.

To coordinate between operations, vendors, and BA to generate, validate, and process WO and invoices, ensuring that all services rendered are properly recorded, billed, and settled without delay or error.

Function and duties:

• Prepare and issue WO for operational services
• Coordinate with internal operations team to validate certain costs before issuing WO
• Ensure vendor agreement, rates, and service descriptions are accurate and up to date.
• Flag discrepancies or irregularities in billing or vendor charges.
• Ensure timely and accurate invoicing to liable party to avoid revenue delays
• Ensure documents meet audit, compliance, and data retention requirements
• Follow Admin Ops SOP and billing processes
• Coordinate with Finance for month-end closing and reconciliation activities
• Ensure accurate and timely invoicing to liable party and cost posting from vendors
• Coordinate with internal stakeholders to validate service completion and cost inputs
• Liaise with port agents, vendors, and terminals regarding documentation and billing queries
• Perform & handle ICCL checks (internal finance controlling) - cargo related
• Create TREX and follow with liable office for closure
• Maintenance of terminal dates – RVT V2530
• Maintain / review DG rules port related in coordination with Global DG

Qualifications and Technical Job Requirements:

• University Degree, Diploma in Marine Studies, experience as a Nautical Officer, or a similar qualification or experience in Liner Shipping or Logistics.

Fresh Graduate are welcome to apply!

• Fluent in written and spoken English
• Excellent communication and negotiation skills
• Knowledgeable in MS Office applications
• With a highly analytical mindset, and the ability to work systematically under pressure
• Previous knowledge/experience of Hapag-Lloyd systems/FIS