Capital Market Analyst

Tata Consultancy Services; Kuala Lumpur; On-site; MYR 80,000 - 140,000; Full time

Job summary

Tata Consultancy Services (APAC) is seeking a Capital Market Analyst for Client Onboarding. The role focuses on managing client account opening, remediation of queries, and ensuring regulatory compliance across global markets. You will work with onshore and offshore teams to standardize processes and improve data accuracy.

Ideal candidates will bring university-level qualifications and strong collaboration skills to drive risk-aware, compliant onboarding in a fast-paced environment.

Qualifications

• University Degree/ MBA or equivalent qualification.

Responsibilities

• Manage query remediation and day-to-day processing of Client Account Opening with nil Errors.
• Collaborate with internal stakeholders to deliver seamless follow-the-sun model and ensure process consistency.
• Be the subject matter expert for MIS, touchpoints per trade and data evolution.
• Adhere to regulatory requirements and Ops Risk Framework standards of implementation and process management.
• Audit readiness and timely escalations per escalation policy.

Skills

Client onboarding

Regulatory compliance

Risk management

Process improvement

Stakeholder management

MIS reporting

Education

University Degree/MBA or equivalent

Tools

MIS

Job description

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long‑term net zero emissions by 2030.

Corporate sustainability is embedded in our triple‑bottom‑line, focusing on people, the planet, and our purpose. Our offices are designed with eco‑friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy‑efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.

Please find the job description below.

Job Title: Capital Market Analyst - Client Onboarding

ROLES & RESPONSIBILITIES

• Manage query remediation and other day‑to‑day processing of Client Account Opening with nil Errors and ensuring timely escalation to minimise risk exposure.
• New business enablement and solutions, partner to deliver strategic FM initiatives:
• Collaborate with internal stakeholders to achieve seamless follow the sun model and constantly seek opportunities to achieve process consistency.
• Build strong relationship with internal teams to facilitate efficient communications and speedy resolutions of issues:
• Identify and close knowledge gaps within the Hubs through hands on training
• Drive continuous improvement and innovate:
• Partner with Technology to deliver transformation
• Work with FO to identify model improvements and drive efficiency
• Be up to date and ensure compliance with regulatory requirements
• Adherence to Ops Risk Framework standards of implementation and process management.
• Constantly seek opportunities to improve global consistency, work closely with the onshore and other regions to close gaps and standardise processes.
• Build strong relationship with client facing teams to facilitate efficient communications and speedy resolutions of issues:
• Identify and close knowledge gaps through hands on training
• Be the subject matter expert for MIS, touch points per trade – drive their evolution and
• Identify areas to proactively add value through improved data
• Operations representation for external/internal and regulator scheduled audits:
• Ensure Audit points are addressed within timelines
• Achieve regulatory compliance and future proof the client enablement model through a strong understanding of current rules and anticipation of upcoming regulations
• Adherence to Ops Risk Framework standards of implementation and process management:
• Continuous review of procedures and booking model

Provide Job Summary to give an overview of the role. It is primarily used when advertising the role internally and externally during hiring

Risk Manager: Define the standard to effectively ensure smooth account opening, understand regulations, key trends, and external incidents; voice opinions and concerns; protect the bank

Business

Controls and checks related to Account Opening and life cycling of Global Market Products – FX, Rates, Credit, Repo, Treasury Markets, etc.

Be familiar with the Client onboarding process /Client Life cycle, corporate actions related to Client Onboarding, Analytical and data accuracy on the Client data Capture.

Adhere to the Risk and Data Confidentiality.

Processes

Work collaboratively with the On shore Leads and Managers to identify the model improvements and drive efficiency

People & Talent

Help embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm

Timely escalations and resolutions on confirmation outstanding etc as per Escalation policy . Follow the Process Notes and highlight any deviations/ Exceptions.

Governance

Comply with all the group standards, policies, procedures, and guidelines as applicable and values of the Bank at all times

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Complete the Mandatory e learnings within the time frame.

Key stakeholders

• Markets Client Onboarding team members are involved in different processes catering internal & external clients from various financial sectors, representative in group and country not limited to Front office Desk
• Onshore MCOE (Markets Client Onboarding & Execution)
• Client Relation Ship Managers
• OCRM

Other Responsibilities

Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]

QUALIFICATIONS

TRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS

University Degree/ MBA or equivalent qualification